We booked this hotel through last minute.com as a secret hotel so wasn’t sure what we were getting until we booked. After finding it was this hotel a looking at the reviews I wasn’t expecting much. I called a few days before to ask if we could leave our bags and the staff could not have been anymore pleasant. I also called the day before to arrange for a to arrive late as we were going straight to a concert and they were again brilliant, advising us the quickest route etc....
When we arrived at 12.30am to check in the man at reception was fabulous, chatting about the concert, directing us to park as he checked us in and double checking we had everything we needed. I still wasn’t expecting a great room but it was brill, very large compared to other hotels we’ve stayed at in Manchester (at double the price) ,totally spotless, bathroom was huge with a deep bath -just what we needed after standing for 6 hours and a comfy bed. Location while you couldn’t really ask got more, bang in the centre and next to a tram line to hop on!
The only slight niggle was th huge pillows which I found to be too firm but other than that an excellent stay, we will definitely be returning.More
- Room Service