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Reviews (1,796)
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All reviewstwo double bedscity centresitting areacar parkharvey nicholscoffee tablebit datedhuge roomexcellent locationmen arenaclub roombars and restaurantsreception stafffull englishbreakfast was excellenthotel barsaturday night
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Reviewed 29 April 2018 via mobile

Great location!
Right in the heart of the city centre

The rooms are spacious and the views of the city are fantastic

The beds are very comfy,
The rooms are clean, tidy, well maintained and very welcoming

Stayed: February 2018, travelled with friends
Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 11 May 2018

Dear Charlotte F,

Thank you for sharing your experience at the Renaissance Manchester City Centre Hotel through TripAdvisor.

We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Kind Regards

Maria Joergensen
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018

Stayed here for 1 night only - shopping trip for my 11 year olds birthday. Greated by friendliest staff. Speedy check-in with added change without asking for a large room with 2 double beds.
Check in guy (newbie) and his wonderful mentor were very welcoming and a pleasure to deal with.

Room was very big, comfy beds, clean and well equiped with a modern tv etc.
Upon returning to our room at night we discovered the toilet flush not working. As we were going to bed and leaving 1st thing we didn't report it. Unfortunately 11pm that night my daughter came down with a vomiting bug which forced me to ring reception.

They sent someone up immediately with keys to a new identfical room and told us not to worrry about packing our stuff as the existing room would stay locked down until we returned the next day. They also brought 7up or my daughter and offered to help in anyway needed.

Overall hotel was a bit pricey but guessing its due to location. Well worth the stay due to friendliness of staff, good customer service and overall experience (excluding the bug :o( that is )

No queue at check-out in the morning - a big win in my books also

  • Stayed: April 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank DublinJanie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 11 May 2018

Dear DublinJanie,

Thank you for sharing your experience at the Renaissance Manchester City Centre Hotel through TripAdvisor.

We appreciate your feedback and are delighted to hear that you had a great stay.It is great to hear that the team looked after you so well and I hope your daughter is feeling much better now.

Thank you again for your time and come visit us again soon!

Kind Regards

Maria Joergensen
Executive Assistant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2018

I stay in Manchester on business at least once a month, right across the city depending on what's available. But this was a pleasure trip and I hadn't stayed here for a least 10 year.. Ok so the hotel is a bit tired outside and in but it doesn't really matter. Rooms are well sized and more than comfortable. Its perfectly located to on Deansagte so puts you in the middle of everything. Price at Easter weekend was very reasonable as well. Really can't fault it and staff were friendly too.

  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank deccrv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 16 April 2018

Dear deccrv,

Thank you for sharing your experience at the Renaissance Manchester City Centre Hotel through TripAdvisor.

We appreciate your feedback and are delighted to learn that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Warm regards

Maria Joergensen
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

From the outside this hotel looks shabby and outdated but the interior of the public areas is nice so don't be put off by outside. Room was comfortable, clean but showing it's age. Depending on rate this can be good value.

Stayed: April 2018, travelled on business
Thank MCScotland2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 16 April 2018

Dear MCSotland2,

Thank you for sharing your experience at the Renaissance Manchester City Centre Hotel through TripAdvisor.

We appreciate your feedback and are delighted to learn that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Warm regards

Maria Joergensen
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018 via mobile

Stayed in this hotel for one night - the best part of the hotel is the friendly staff from receptionist, to bar and finally at departure - everyone very helpful and professional

The hotel itself is very good value and is in a super central location to all main areas

Room was comfortable and clean and bed super comfy

A very pleasant stay

Stayed: April 2018, travelled on business
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RhiManagement, Executive Assistant at Renaissance Manchester City Centre Hotel, responded to this reviewResponded 16 April 2018

Dear Brian C,

Thank you for sharing your experience at the Renaissance Manchester City Centre Hotel through TripAdvisor.

We appreciate your feedback and are delighted to learn that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Thank you again for your time and come visit us again soon!

Warm regards

Maria Joergensen
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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