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All reviews manchester city no window spacious room wonderful stay stayed for nights booked this hotel short stay family room top floor parkview quid gig arena
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Reviewed 26 September 2018 via mobile

Despite arrive at check in time, we had to wait 10 mins outside in the rain. We called several times until another guest finally let us in. The room stunk of smoke and a window was left open which I assume was a desperate attempt to air it before our arrival. The entire hotel was very dirty, dated and it’s in desperate need of a clean and revamp. There was a tongue bar piercing left on the bed side table. Coffee spilt on the window cill and a hole punched in the toilet door. Not to mention the inches of dust that was everywhere. We had a cctv camera directly outside our window pointing into the room. Only positive was that it was a decent size room. Would not recommend or stay here again. Parking is on street across the road. The area doesn’t feel safe and is quite far out of the city centre. It wasn’t cheap for the poor quality and standard. Only booked as the reviews on here seems fairly good but was very disappointed.

Stayed: March 2018, travelled as a couple
Thank Jazzmongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at Park View Residence, responded to this reviewResponded 2 October 2018

Dear Jasmine M,

Thank you for taking the time to share your feedback. We were most surprised to read your feedback, especially after all the efforts we go to, to ensure our accommodation is of a great standard.

Your feedback certainly highlights many areas that we could do better, and we will most certainly be using your words to great effect.

We do apologise for what you experienced and want to assure you that we are working extremely hard to ensure this never happens again and that all of our guests leave feeling satisfied.

We do sincerely hope you will give us another opportunity to turn your experience around.

Again, thank you for taking the time to share your experience.

Best Wishes,

The Park View Residence Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Been to Manchester a few times and stayed in different hotels/ accomodation. This time I reserved accomodation quite late. However when I cam across Parkview Residence reviews beforehand there seemed to be quite a lot of varied opinions ‘yes and no’ reasons for staying.

I booked s basic room - it had no window, there was a basic fan to keep room cool. Bathroom light did not work. I had to keep the light in main room on to see in bathroom/ en-suite. That all being said, the accomodation came within budget for two nights visiting friends on short notice.

I would recommend this accomodation on short notice. Staff at reception are friendly and supportive. It’s not too far from town centre so it’s ok for location, but it’s hard to figure out the public transport system on short stay so I used taxi and they are not too bad. The nearest cash machine is about half a mile away. I arrived quite late and the last thing you want to do is walk just to find an ATM. So if you need cash do this first - before.

Obviously if you shop around early enough online where to stay in Manchester you will find ‘better’. However, for two nights stay this was basic and really not too bad despite the differences in opinion. At the end of the day it did the job!

Stayed: September 2018, travelled with friends
Thank shahidmuhammad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at Park View Residence, responded to this reviewResponded 12 September 2018

Dear shahidmuhammad,

Many thanks for your review!

We are so pleased that you like the hotel and enjoyed your stay with us. Your kind words about our staff will be passed on!

It was an absolute pleasure to have welcomed you!

We cannot wait to welcome you back again soon.

Thank you for choosing Park View Residence.

Best wishes,

The Park View Residence Team

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Reviewed 28 August 2018 via mobile

First of all for the money I paid I wasn’t expecting 5 star accommodation but the hotel was in a good location for most main attractions within Manchester! The staff were friendly, helpful and very welcoming. The bed was surprisingly very comfortable however the room was dirty and clearly hadn’t been cleaned before our arrival, also the rooms had a pungent cigarette smell to them! But for the £64 I paid for the night on a bank holiday weekend, it did the job!

Stayed: August 2018, travelled with friends
Thank Ollie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at Park View Residence, responded to this reviewResponded 4 September 2018

Dear Ollie M,

Thank you for taking the time to share your feedback.

We are so pleased that you like the hotel and enjoyed your stay with us. Your kind words about our staff will be passed on!

Guest satisfaction means a lot to us, which is why we take all kinds of feedback very seriously.

We hope to see you soon!

Thank you for choosing Park View Residence.

Best wishes,

The Park View Residence Team



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Reviewed 27 August 2018

Where do I start? I've never complained about accommodation but the family room we stayed in was so cold we had to wear an extra layer in bed, it actually felt damp, apart from being filthy the shower in the bathroom was leaking and almost falling off the wall, the sink tap sprayed out all over the floor drenching the whole bathroom area, there were two holes in the bedroom floor, deep enough to break your ankle (which we nearly did). The room was really dirty and the top two floors of the hotel wreaked of cigarette smoke to the point that I was concerned about fire risk and how myself and my children would get out! Paid a ridiculous amount of money as it was the last triple room I could find in Manchester on a busy bank holiday, had to even pay an extra £10 to check in before 3.00pm, that's £176 altogether and don't forget no breakfast included and no lift. Wanted to mention the above problems to a member of staff but no one on reception. Felt literally robbed, wouldn't expect my dog to sleep there.

  • Stayed: August 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank aurora477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at Park View Residence, responded to this reviewResponded 4 September 2018

Dear aurora477,

Thank you for taking the time to share your feedback.

It was most disappointing to read you didn't enjoy the stay, especially after the efforts we put into ensuring our guests have the best possible experience. Guest satisfaction is our number one focus, and when we do get it wrong, we love to listen and make it right.

We do sincerely hope you give us another opportunity, as we are confident with taking your comments on the board that we can do much better next time to turn your experience around.

Best wishes,

The Park View Residence Team

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Reviewed 19 August 2018 via mobile

Room was clean and tidy. Didn't really expect any more than this to be honest so nothing to get upset about really. Only comment would be that the room was incredibly hot and with no window the only way to cool down was to open the door which isn't the best solution.

Stayed: August 2018, travelled with friends
Thank mattgG454OT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestRelations M, Guest Relations Manager at Park View Residence, responded to this reviewResponded 23 August 2018

Dear Matt G,

Thank you for taking the time to leave us feedback.

Guest satisfaction means a lot to us, which is why we take all kinds of feedback very seriously.

It was an absolute pleasure to have welcomed you! We cannot wait to welcome you back again soon.

Best Wishes,

The Park View Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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