I visited today with my mum and 3 year old niece. When we arrived my niece had just woken from a nap, having not slept from being poorly through the night before. We know she absolutely loves bluebells so paid the entrance fee and went through thinking she would perk up but it was soon very clear she wouldn’t, after only being in there for a few minutes she was inconsolable and just wanted to go home! We went to the cafe on our way out for icecream and explained to the supervisor the situation and she was absolutely brilliant, very understanding and gave us a full refund! My mum struggled to find her receipt and with a crying child in tow we ended up holding up the queue but the lady never once made us feel rushed and all the girls were really lovely and understanding. We will definitely be back again!
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