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Very good
3 reviews
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Cottage -
4 Bedrooms, 2 Bathrooms, Sleeps 6
Harrogate, North Yorkshire, England

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Sheffield, England
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Lovely But Disappointing”
Reviewed 2 August 2015 for a stay in June 2015
person found this review helpful

There is no doubt that this is a beautiful, spacious cottage. Recently refurbished and just open, we were one of the first guests to stay here. We were very impressed on arrival - the cottage has almost everything you could need and the owners provided a brand new highchair and travel cot for our baby. We were also grateful for the toys and games provided for our older child. The only things we missed was a CD player and DVD player in the main lounge. The little TV in the snug has an inbuilt DVD. There was an ipod docking station.

All the rooms are very generous and the views are spectacular. It is a rural location and quite exposed - it was very windy during our stay. There is also nothing within walking distance, but we found some lovely local villages - Birstwith has a lovely playground and weir! It is within easy reach of Harrogate and Pateley Bridge, which had all we needed.

However, the cottage still has some teething problems. The Wifi Internet was not available until the day before we left, and only runs at 1.5MB. This made it very difficult for my husband to monitor his work and send emails. There was also a lot of intermittant noise from the toilets and water pipes, at various volumes and often making 'clunking', 'thumping' and 'banging' noises throughout the evening and nighttime (not caused by turning a knob on one of the radiators). This made it near impossible to relax and difficult to sleep at times. We complained numerous times to the owners, but nothing was done and we felt our complaints were not taken seriously, even though they told us they'd had similar complaints from other guests. I hope this problem is sorted out soon as this place has the potential to be a great holiday cottage.

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: Size, style and presentation of the cottage
Liked least: Noisy toilets and no help from vendors
Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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