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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Harrogate, North Yorkshire, England

Reviews from our community

Excellent - based on 1 review
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Reviews from our community

Seaham, United Kingdom
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2016 for a stay in July 2016

4 of us stayed there over a weekend in July 2016.
The ground-floor apartment was nipping clean, extremely stylish and comfortable. Having stayed in numerous rented accommodations, I personally found this one to be the best by far. The facilities and equipment were of the highest standard, however they were that good they took some working out! eg, oven.
Both bedrooms were large and both were en suite. The remote controlled electric blinds in addition to the mirrored windows add a touch of class as well as providing privacy.
The location of the property is excellent with the town centre only 5 mins walk. In addition, it is in a quiet area with very little road noise.
We all agree that we can strongly recommend this property.

On a more negative note, I found the agency (HOME AND AWAY) poor, they failed to make the booking clear in that they would process the deposit but NOT the balance. Unfortunately it appears that the agency did not pass email addresses on to the accommodation owner. Fortunately, and by chance, the owner was able to contact one of our party.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: stylish, well planned accommodation - great location
Liked least: nothing springs to mind
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Jul 2016
Thanks so much for your very complimentary review and we are thrilled that you all enjoyed your stay in our property and appreciated our extra touches like remote control blinds. We too find the location very handy for the centre yet as you say quiet. Apologies about the problems you experienced with the booking process on the website. Sometimes things can go wrong which are out of our control but all was sorted in the end. Unfortunately they managed to process your booking without capturing an email address. This meant you didn't receive an invitation to pay the balance for your stay. I'm glad things worked out and that your stay was such a positive experience to make up for it. Please do return for anther visit. We love guests like you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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