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All reviews last friday two night stay bars and restaurants top class receptionist mayo ensuite westport
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Reviewed 15 May 2021 via mobile

Some rooms very small and pokey, reception not very welcoming. Young fella serving in the restaurant is very friendly, very good roast beef and the breakfast isn't bad. Leave a trail of breadcrumbs to your room if you're planning on supping.

Date of stay: May 2021
Trip type: Travelled on business
Thank grizzledb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Jennings, Owner at TF Royal Hotel and Theatre, responded to this reviewResponded 13 June 2021

Thank you for your message, There are a few rooms which are not as large as some people would like, but all of our rooms are within regulation. The majority of our rooms are are larger than normal. Our Family owned Hotel is under constant change and now is almost complete . The bedrooms do feature different corridoors, but the product is good.
Pat Jennings MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2020

A small group of us attended last Friday evening the 11th of December. Words cannot express how enjoyable our evening was from start to finish. Ambience was amazing. I wish to compliment the chef on the super food. The service was top class. We also had entertainment. The most important thing is all guidelines were adhered to, this is the place to be. We cannot wait to go back. Well done to management and staff, keep up the good work Carmel you were a pleasure to deal with.

Room tip: The rooms are fabulous.
Date of stay: December 2020
    • Value
    • Rooms
    • Service
Thank Resort427956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Jennings, Owner at TF Royal Hotel and Theatre, responded to this reviewResponded 13 June 2021

Thank you for your positive rating, in these difficult times it is comforting. Our team will be thrilled.
Pat Jennings MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2020

Booked for small gathering/meal in restaurant last Friday, food selection on menu and presentation was excellent and very appealing. Table decorations were lovely. Ample room for more than adequate social distancing and all staff constant adherence to sanitizing and social distancing was very reassuring, premises were spotless and lots of sanitizers. Lovely one man band who sang and played the saxophone really added to the ambience and brought a small touch of normality to these times. The staff are an asset to this hotel Carmel, Philip and Jordan looked after us so well, friendly and professional and assured a great experience. What a gem in Castlebar.

Date of stay: December 2020
    • Service
Thank N7241ZTthomasb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Jennings, Owner at TF Royal Hotel and Theatre, responded to this reviewResponded 13 June 2021

Many thanks for your positive message, and yes we do have a very good team. They are thrilled with your rating and apologise for not responding before now, as we are not a full member of Tripadvisor
Pat Jennings MD

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Reviewed 18 October 2020 via mobile

Dropped by this place....
With all going on i fancied a pint after a long day...Jordan, the waiter/ barman ...not paid enough, a lovely guy, professional, happy and made all his customers were happy..a gem in this place, they shud take a leaf out of his book, fair play!!!

Date of stay: October 2020
Trip type: Travelled solo
Thank seanib2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Jennings, Owner at TF Royal Hotel and Theatre, responded to this reviewResponded 13 June 2021

Thank you for your positive rating, and yes ,Jordan is a gem of a guy.

Pat Jennings MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2020

We had a small wedding ceremony & reception at the TF Castlebar in September, and had a fantastic experience. Event manager Carmel was always kind, helpful and available for queries in the planning stages, despite uncertainty and confusion around changing levels of restrictions at the time. Her calm guidance was much appreciated.
We were given a red carpet welcome and had our ceremony in the beautifully decorated Humbert room, which was spacious and light-filled. We were then accommodated in the large front bar for drinks and delicious canapes. The bar had plenty of space and tables while still feeling intimate & cosy. Luckily the weather was beautiful and we were also able to sit outside on the terrace at the front of the hotel, a real sun trap!
Our meal was served back in the Humbert room, again with tables beautifully decorated & laid, all the extra little details were great, such as printed menus with a photo of my husband and I on front, taken during the ceremony. We had devised a menu with Carmel's help and our requests were all accommodated, and at very short notice due to unforeseen changes in our circumstances. We were delighted with the quality and presentation of the meal, our food was delicious, hot and plentiful. Massive compliments to the chef and his team! And to the staff at reception, and those who served us in the bar and during the meal - everyone was friendly, professional and courteous.
A huge thank you to all at the TF for making our day special during such difficult times. You should be very proud of all your staff, your customer service was just amazing. Our family felt welcome and safe throughout, as did we.
best wishes and thanks again to you all.

Date of stay: September 2020
    • Value
    • Cleanliness
    • Service
Thank nesswhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Jennings, Owner at TF Royal Hotel and Theatre, responded to this reviewResponded 13 June 2021

Many thanks for such a positive message, and Carmel sends her kind regards.
Pat Jennings MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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