Having stayed her before, I was looking forward to returning, but unfortunately I was really disappointed. Check in was abrupt and rapid, I was just a room number and the receptionist wanted her money!! Breakfast was a big let down, op both mornings we had to ask for things like salt, pepper, toast, tea, and cutlery that never arrived, it felt like everyone had their job to do and had no time for guests, the food was only ok. hot breakfast was just piled on top if each other on the plate.
The hotel is clean rooms are comfortable, leisure centre and poll are really good.
However there was one member of staff who stopped me a lower rating and I have to mention her, Elgium in the dining room at breakfast really blew me away, she was so pleasant, and helpful, was they only person to actually chat with us and made sure we had everything we needed, Other staff and managers could take some direction from her. She really was a diamond in the rough.More
- Free Wifi