As with all Premier Inns Ive stayed at this one was as good as the rest. The staff are always friendly and helpful the whole hotel was clean and tidy, room was great comfy bed bathroom nice and good shower, only niggle was the window would not open and room got a little stuffy but overall great
Julie and Gary your breakfasts hosts, welcoming, kind and attentive. Gary’s up at 5.30 firing up the ovens for brekka and Julie’s smiling attentive service, super.
Quiet Premier Inn given the proximity to the motorway, bed comfy and plenty of hot water for a bath.
We stayed at this hotel for just the one night.
A normal premier inn, you get what you pay for. Staff were very lovely and helpful, parking is plentiful with a Starbuck and Costa on the other side of the car park.
Location is very good with takeaways ad supermarkets just a few minutes down the road.
I stayed here for two nights in the middle of December, and it's one of the nicest hotels I've been to, partially down to how lovely all the staff working there was. The hotel itself is clean and comfortable, I stayed in a double room on the ground floor and didn't have any issues. To access the rooms you need your room key which adds a nice layer of security. Parking is free which was a big bonus as well. Breakfast both mornings was lovely, everything was hot and tasty, and the restaurant it was in was clean, well decorated, and peaceful (I had breakfast about 7:30am on a Saturday and a Sunday, so maybe that was why). All staff I spoke to were very kind, both the ladies on reception and the lady working in the restaurant at breakfast were all exceptional. I do find that having friendly staff helps a lot to make a hotel welcoming and a good stay, and I can definitely say that this hotels staff fit that bill. I'll definitely stay in this hotel again when I'm next visiting the area.
Our stay at Dumbarton hotel was amazing. My wife and I were there for our 10th wedding anniversary and when we returned to our room on the first day we were met with a box of chocolates and some drinks from the hotel staff and a congratulations note.
It’s situated close to Loch Lomond (5 mins) and 15 mins from Glasgow so both are really accessible, there are also supermarkets and shops close by in the town of Dumbarton (5 mins).
The room was extremely tidy and nice and we didn’t want to leave.
The restaurant were very accommodating, especially when it came to gluten free options and also my wife’s restriction on food portions which the observant staff noticed early in the week and offered the child’s menu menu for the rest of the week.
We will definitely be returning again to stay at the Dumbarton hotel with the friendliest staff in the hotel business.
The staff were always happy to ask how our day had been and what we had done.
