Not impressed with a twin room where one bed was a pull out for an adult. I'd specifically emailed to say twin room and two adults, after being given a double room first. Not the service you want walking around different rooms moving your luggage when you are tired

Stayed one night before heading to Glasgow Airport in the morning. Bedroom smelt stale and was definitely not up to usual Premier Inn Standards. Restaurant within the hotel was awful. Think they were economising on heating costs as whole area was freezing. Starter of Nachos was served with cold chilli beef which was replaced with lukewarm chilli beef and an over abundance of sliced raw chilli’s - was this a message from the chef because we’d sent the starter back? The main courses weren’t any better. Watery curry with boil in the bag rice served with a soggy poppadum which resulted in horrendous indigestion. The other main was a few chicken fillets with a spread of sauce barely recognisable as Katsu Curry. Worst meal we have experienced in ages and certainly won’t be back.

Dreadful stay. My room was tired and smelt stale. Every time you flushed the toilet it backfilled through the bath plug which made gurgling noises for most of the night. I had the unfortunate opportunity to stay here for two nights. I reported the toilet issue but nothing was done about it. Neither was there any room cleaning service with unmade beds, unreplaced towels and inadequate supplies of soap and toilet paper. When I mentioned this at reception I was offered additional towels. Premier Inns have gone downhill in my experience in recent years. The service is not what it used to be, many establishments are needing investment, maintenance issues are not being addressed and all at a time when prices have increased significantly. It's time to look around for me. The best part of my experience here was departure. Thank goodness!