The room was spotless, the staff were incredibly friendly, and the resturant services were top-notch. The staff were friendly and accommodating, willing to help with a smile. The hotel was conveniently located and is easily found .The food was good and great value for money.
Dear Ravimehra,
Thank you for taking the time to give your comments following your recent stay with us, we are very grateful for all the feedback we receive.
We hope that we can welcome you back to Courtyard by Marriott Glasgow Airport, in the future.
Kind Regards,
Chris Agnew
Operations Manager
Due to a late arriving flight we opted to stay at the Marriott Glasgow Airport. A basic airport style hotel which ticks the box with few extra frills.
While it is advertised as an airport hotel there is no signage from the airport to get there and the route is definitely not intuative (or easy to get to when dragging luggage) and this would be useful info for Marriott to send out ahead of check-in instead of the 200+ upgrade your room messages!
Dear 734jdxb,
Thank you for taking the time to give your comments following your recent stay with us, we are very grateful for all the feedback we receive.
We hope that we can welcome you back to Courtyard by Marriott Glasgow Airport, in the future.
Kind Regards,
Chris Agnew
Operations Manager
Great professional check in
Room very clean. Great beds. Shower and towels fantastic
Ate at the hotel that evening food good. Young male and female staff( didn't get name) very efficient and professional worked well as a team
Breakfast also good
All staff friendly and professional
Dear U6922SQjohns,
Thank you for taking the time to complete a Trip Advisor review following your recent stay with us, we are very grateful for all the feedback we receive. We are very happy that you had a comfortable and enjoyable time at our hotel.
We hope that we can welcome you back to Courtyard by Marriott Glasgow Airport, in the future.
Kind Regards,
Chris Agnew
Operations Manager
Not as bad as last year but still poor.
Good:
- Requested room with no joining door and this was arranged so was much better.
- Bed and pillows are excellent
- Letter to let you know the details over Christmas and new year
Bad:
- Strong smell of Cannabis on first night (30th December) overheard someone asking to move rooms due to this, seemed to fill the 2nd floor but did clear up by the next night
- Lifts are dirty and old/worn
- Rooms are starting to look a bit overused
- Every towel I had was stained and even saw stained ones that were being given out as ‘clean’ on the cleaners trolley. I think it’s time for Marriott to purchase some new ones.
- As always no parking for 2 nights. Happy to charge you £15 a day for parking but can’t provide enough spaces. Better off not paying and parking in the street.
- Room was not cleaned very well, sticky glass stains on bed side table and dirty windows.
- Mini fridge did not work, pulled it out to check the settings, very dusty and dirty behind it and changing the settings did not help.
- Had booked breakfast for 2 days but decided to cancel these, when the invoice came through they had only cancelled 1 and charged for 1.
- Aircon is noisy and so is the car park if you are on that side of the hotel.
- Cleaners are very noisy in the mornings so no chance of any long lies.
-Curtains are all stained and hanging off
- Saw a tray beside the lifts where the cleaners were keeping their trolley, went out and came back a few hours later and the tray was still left behind.
Was worth trying again as prices were good but unfortunately still disappointing not good enough for being part of Marriott.
Dear JamieM3273,
We appreciate you taking the time to complete a review following your recent stay with us, we are very grateful for all the feedback we receive. I have shared your feedback with our leadership team.
Thank you again for choosing to stay with us at Courtyard by Marriott Glasgow Airport.
Kind Regards,
Chris Agnew
Operations Manager
The room was nice but the bed was very uncomfortable (there was an unusual odour in the bathroom smelt like cats)
The room was located next to the lift which I could hear all night long.
Would recommend this hotel good location 8 mins walk to the airport terminal
Dear julierV640YC,
Thank you for taking the time to complete a review following your recent stay with us, we are very grateful for all the feedback we receive. I have shared your feedback with our Housekeeping Manager for monitoring.
We hope that we can welcome you back to Courtyard by Marriott Glasgow Airport, in the future.
Kind Regards,
Chris Agnew
Operations Manager
