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All reviews merchant city studio apartment maggie mays a small kitchen area albion street kitchen facilities these apartments parking garage dvd player noise from the street self catering bars and restaurants continental breakfast sitting area first floor central location nice bathroom
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Reviewed 13 September 2018

The rooms are quite large (some are really suites), with comfortable bathrooms and beds.Generally you have the use of a kitchen with cutlery and dishes and some complementary items.you can have facilities like iron and safe. Self-service washing machines are in the basements forguest use.Note that some rooms can be noisy because facing in a very busy area, some others face on a dull parking building.

  • Stayed: September 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
Thank Giuseppe P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 14 September 2018

Hi Giuseppe P

Thank you for your kind review following your recent stay at Fraser Suites Glasgow. We are delighted that you enjoyed your stay and look forward to welcoming you back again very soon.

Kind Regards
Nick

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Reviewed 12 September 2018 via mobile

My husband and I stayed at this hotel for two nights, Friday and Saturday. The hotel itself was lovely, the staff friendly and helpful and our room was spacious, clean and warm. However, we had two poor night's sleep due to the noises comming from the old style windows. There are bars below the hotel which are very noisy late into the night. We bought earplugs for the second night but these didn't make a massive differance.

Stayed: September 2018, travelled as a couple
1  Thank Dianne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 14 September 2018

Hi Dianne H

Thank you for your feedback following your recent stay. I am pleased to hear that you found your apartment spacious and comfortable and our team were able to deliver their warm welcome to add to the enjoyment of your visit. Whilst we are very pleased to be in such a central location, and provide easy access to many attractions, shops, bars and restaurants, we do apologise if you were disturbed by these during your stay.

We do hope to welcome you back next time you are in the city and allocate you a room more suitable for the purpose of your visit.

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

The Fraser Suites are well situated in the heart of the city, close to restaurants, shops and attractions. The car park is right next door so you know your car is safe.Our room was very comfortable and large. The amenities were first class and the breakfast more than adequate.The staff make this place very special. Nothing is too much trouble and they are willing to go that extra mile to help you out. We would definitely stay here if we are ever in a Glasgow again.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Frasers Hospitality
Thank Fliss66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 14 September 2018

Hi Fliss66

Thank you for giving us a 5 out of 5 on your TripAdvisor review. We are so pleased that you enjoyed your stay and the team work hard to ensure that your enjoyment is maximised and will be delighted with your comments. We hope to welcome you back next time you are visiting the city.

Kind Regards
Nick

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Reviewed 4 September 2018 via mobile

Bang in the middle of the city, so suspect it could get noisy at weekends, however no issue when we stayed.

Huge bed in a big room, separate living area with small hob, fridge, and dining table. Great bathroom. Everything you could want.

Price was very good considering location and amenities, only issue was the car park voucher we received from reception didn’t work when we came to pay at the car park... minor problem though!

Stayed: August 2018, travelled with family
Thank Ryan_Tayl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 14 September 2018

Hi Ryan_Tayl

Thank you for your comments regarding your recent visit to Fraser Suites Glasgow and we are so pleased that you enjoyed your stay and the apartment had all the amenities you needed. We do offer a 25% discount at the adjacent Candleriggs Q Park, and are sorry to hear that your voucher did not work properly. We have since look to rectify any issues surrounding this by installing a scanner at reception so the discount can be applied electronically rather than with the previous voucher mechanism.

We look forward to seeing you again next time you are in Glasgow.

Kind Regards
Nick

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Reviewed 3 September 2018 via mobile

Service in general was 10/10 however the hotel is very loud. The guests above us were up and about all night till 2am and we could hear the floor boards creaking as they moved. The floors were very loud and kept us up, spoiling the nights sleep. Floor boards shouldn’t be that loud enough to have us kept up. Also the bottles getting binned from near by pubs could be heard.
Overall the stay was great in terms of the service and the room was lovely. Just the noise aspect ruined an overall great stay.
They also decorated the room for the 21st birthday we were celebrating which was great.

Stayed: September 2018, travelled with friends
Thank Jock A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 14 September 2018

Hi Jock A R

Thank you for your comments and the whole team will be delighted with your comments regarding service, as we all strive hard to provide that extra special touch to add to the memories of your stay. I am also pleased to hear we were able to decorate your apartment and add to your birthday celebrations.

I am sorry to hear you were disturbed from noise in the apartment above, and following your comments we are looking to work with our engineers to see what we can do to resolve the issues mentioned over the next few weeks.

I do hope that this will not deter you from returning and we hope to welcome you back again very soon.

Kind Regards
Nick

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