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All reviews merchant city studio apartment maggie mays a small kitchen area albion street kitchen facilities these apartments parking garage dvd player noise from the street self catering bars and restaurants continental breakfast sitting area first floor central location nice bathroom
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Reviewed 4 September 2018 via mobile

Bang in the middle of the city, so suspect it could get noisy at weekends, however no issue when we stayed.

Huge bed in a big room, separate living area with small hob, fridge, and dining table. Great bathroom. Everything you could want.

Price was very good considering location and amenities, only issue was the car park voucher we received from reception didn’t work when we came to pay at the car park... minor problem though!

Stayed: August 2018, travelled with family
Thank Ryan_Tayl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 4 weeks ago

Hi Ryan_Tayl

Thank you for your comments regarding your recent visit to Fraser Suites Glasgow and we are so pleased that you enjoyed your stay and the apartment had all the amenities you needed. We do offer a 25% discount at the adjacent Candleriggs Q Park, and are sorry to hear that your voucher did not work properly. We have since look to rectify any issues surrounding this by installing a scanner at reception so the discount can be applied electronically rather than with the previous voucher mechanism.

We look forward to seeing you again next time you are in Glasgow.

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018 via mobile

Service in general was 10/10 however the hotel is very loud. The guests above us were up and about all night till 2am and we could hear the floor boards creaking as they moved. The floors were very loud and kept us up, spoiling the nights sleep. Floor boards shouldn’t be that loud enough to have us kept up. Also the bottles getting binned from near by pubs could be heard.
Overall the stay was great in terms of the service and the room was lovely. Just the noise aspect ruined an overall great stay.
They also decorated the room for the 21st birthday we were celebrating which was great.

Stayed: September 2018, travelled with friends
Thank Jock A R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 4 weeks ago

Hi Jock A R

Thank you for your comments and the whole team will be delighted with your comments regarding service, as we all strive hard to provide that extra special touch to add to the memories of your stay. I am also pleased to hear we were able to decorate your apartment and add to your birthday celebrations.

I am sorry to hear you were disturbed from noise in the apartment above, and following your comments we are looking to work with our engineers to see what we can do to resolve the issues mentioned over the next few weeks.

I do hope that this will not deter you from returning and we hope to welcome you back again very soon.

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

This was probably the best hotel experience that we have had. The suites are huge and have everything one could want. The building is old and historic, but the decor is modern, clean, spacious, with every kind of amenity. The staff was friendly and helpful. The location is great, in the center of Glasgow, a short walk from restaurants, shops, and the train stations. The price was wonderful, considering the quality.

Room Tip: Try Blackfriar's pub, a short walk away. It's a great pub with a wonderful beer selection and traditional Scottish pub food.
  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Frasers Hospitality
Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 4 weeks ago

Hi Kyle S

Thank you for your 5 star review following your recent visit to the Fraser Suites. We are delighted that you enjoyed your stay and look forward to seeing you again soon.

Kind Regards
Nick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

Quick and friendly service at the front desk - very knowledgable concierge (thanks Malcolm for the local information!), very spacious self contained apartments which would have also been excellent for self catering even though we had breakfast included. The apartment had a bedroom, bathroom and living room/kitchen, which meant that colleagues were even able to join me in my room for pre dinner drinks. An excellent 2 night stay!

Stayed: September 2018, travelled on business
Thank LianneDenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 4 weeks ago

Hi LianneDenton

Thank you for your review following your recent visit and we are so pleased that you enjoyed your stay and that Malcolm was able to assist with his extensive knowledge of the local area. We very much look forward to welcoming you back again next time you are visiting Glasgow.

Kind Regards
Nick

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Reviewed 1 September 2018

I stay at Fraser Suite every week and Im happy to stay there until the end of my assignmentI am also a member of the Fraser loyalty scheme and now receive excellent Diamond benefitsThe staff and overall service is exceptionally high

Room Tip: Exceptional standard of accommodation for the money
  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Frasers Hospitality
Thank JeffOBrien67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick F, Front Office Manager at Fraser Suites Glasgow, responded to this reviewResponded 2 September 2018

Hi JeffOBrien67

Thank you for such wonderful feedback and we are delighted that you return week after week and have now reached the top tier in our loyalty programme and the benefits that this brings. We look forward to seeing you again next week.

Kind Regards
Nick

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