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Reviews (1,975)
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All reviewsroyal college of surgeonsroyal milefestival theatreglass doorquiet side streetsuperior roomlovely hotelquiet locationgood sizeprinces streetminute walkbooked this hotelarthur's seathotel is situatedbuffet stylestayed here for nightswaverley station
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9 - 14 of 1,976 reviews
Reviewed 17 July 2018 via mobile

We stayed here and will stay here everytime we are in Edinburgh. The staff is amazing. Bilingual, kind and helpful. The food at the restaurant is some of the best food we ate while visiting the entire country.

Stayed: July 2018, travelled as a couple
Thank ldpmac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan I, Front Office Manager at Ten Hill Place, BW Premier Collection, responded to this reviewResponded 17 July 2018

Dear ldpmac1,

Thank you for the 5 star review of your stay with us and for such kind words. Every team member works very hard to care for our guests and I know they will all be delighted to read your comments.

Warm regards,

Jordan & The Team

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Reviewed 12 July 2018 via mobile

Walking distance from the royal mile (about 5 min walking), very nice accommodation, nice breakfast and wonderful staff. Really enjoyed and we sincerely recommend this hotel while staying in Edinburgh.

Stayed: July 2018, travelled with family
1  Thank Eva B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan I, Front Office Manager at Ten Hill Place, BW Premier Collection, responded to this reviewResponded 14 July 2018

Dear Eva,

Thank you for such a lovely review, i'm glad to see that you enjoyed your time with us.

We look forward to your next visit.

Warm regards,

Jordan & The Team

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Reviewed 11 July 2018

My husband and I stayed here in May and cannot praise this hotel enough. Excellent location, very comfortable, clean rooms and the most fantastic food served in the restuarant - so much so that we didn't eat out in the evenings any where else! Would recommend and would definitely go again.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank tradwell07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan I, Front Office Manager at Ten Hill Place, BW Premier Collection, responded to this reviewResponded 11 July 2018

Dear tradwell07,

Thank you for leaving us a 5 star review of your stay with us in May. I'm delighted to see that you have both had such a great experience with us and we look forward to welcoming you both back to Ten Hill Place in the not too distant future.

Warm regards,

Jordan & The Team

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Reviewed 11 July 2018 via mobile

Stayed here for business.
The room was very spacious and very clean. The pillows were soft and fluffy. The bed was comfy. Good selection of teas and coffees. Location is ideal if you want to be close to the town centre. It was a hot day and the air con helped keep me cool.

Stayed: July 2018, travelled on business
Thank Safc0826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan I, Front Office Manager at Ten Hill Place, BW Premier Collection, responded to this reviewResponded 11 July 2018

Dear Safc0826,

Thank you for taking the time to leave a review of your recent stay with us.
I am glad to see that you found your room to be well appointed and suitable for your needs. We are very lucky to have Air-Conditioning installed in our rooms for those unusually hot days in Edinburgh!

We hope to see you again.

Warm regards,

Jordan & The Team

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Reviewed 10 July 2018 via mobile

Although the hotel is undergoing some refurbishment, it is not obvious or a distraction to the stay. We had a lovely room, attentive staff and great food.
We really couldn’t fault it for the price we paid.

Stayed: July 2018, travelled as a couple
1  Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordan I, Front Office Manager at Ten Hill Place, BW Premier Collection, responded to this reviewResponded 10 July 2018

Dear Brian.

Thank you for leaving a review.

I am glad to see that your time with us was an enjoyable experience and also that there was minimal disruption from our extension and refurbishment works.

We do hope to see you again.

Warm regards,

Jordan & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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