First, the staff is as knowledgeable as any whisky shop in Scotland or the distilleries. And definitely more knowledgeable than most.
Second, the staff is approachable, warm, and helpful. I simply relayed my normal whisky selections and palate preferences and we were off to the races! They ENCOURAGE tasting, unlike others who reluctantly dole it out (and usually at a fee). There is no pressure or guilt to buy (unlike the other shops).
Third, they bottle their own from brand name distilleries, so you can afford 20, 25, 30 and beyond year old bottles at a fraction of the price!
All in all, I will always shop here from now on when I'm in Edinburgh and I encourage you to do the same.
(Plus they've been in business 175 years, there must be a reason!)
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