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All reviews no lift chocolate covered strawberries bank hotel royal mile top floor complimentary drink on arrival ghd straighteners rainfall shower first floor boutique hotel white company toiletries flights of stairs perfect location huge bed bottle of prosecco north bridge street noise
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Reviewed 30 January 2016

Stayed for two nights on a mid week break and had a fabulous time, all the staff were excellent and very friendly and helpful, room very clean comfy with all the facilities you could need. Ideal location for all major sites. We will definetly visit again

  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Dawn-Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64manager, General Manager at The Inn on the Mile, responded to this reviewResponded 31 January 2016

Hi Dan & Bill

Thanks so much for reviewing your recent stay at our wee hotel..#

We are so pleased you enjoyed your midweek getaway, I will pass on your lovely comments about the team and their service. Please pass on your findings to family and friends and we look forward to you future visit.

Many thanks
The Inn on the Mile Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2016

We have just come home from staying here for 2 nights. The hotel is beautiful immaculate . The rooms are lovely and excede all of your needs with little extras such as a lovely mini bar toiletries and ghd straighteners ..we loved it here ..right in the middle of the royal mile. nothing was too much trouble for the staff everyone was so helpful. The bar is something else great food and the staff are very well informed on their drinks and professional in the way they are served. Cant wait to stay again ...be back soon

Room Tip: superior, all rooms are double glazed
  • Stayed: January 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank jax90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64manager, General Manager at The Inn on the Mile, responded to this reviewResponded 29 January 2016

Hi jax90,

It was an absolute pleasure to have you both as our guest and great to hear you enjoyed your 2 night stay with us. We really do strive hard to provide the best possible experience for our guests so hearing that nothing was too much trouble means a great deal.

You are both welcome back anytime so come visit again soon & please do get in touch directly. We will be more than happy to personally arrange your stay. Take care,
Campbell Hazley, General Manager

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Reviewed 26 January 2016

An excellent place to stay and the staff were very friendly and helpful. Food in the Inn was also excellent and very well priced. The location of the Inn is ideal as its a short walk to the lively grassmarket and a short walk for shopping on Princes St. I couldn't have picked a better place to stay

Stayed: January 2016, travelled as a couple
Review collected in partnership with this hotel
2  Thank 94geoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64manager, General Manager at The Inn on the Mile, responded to this reviewResponded 29 January 2016

Good morning 94geoft,

Thank you for this amazing review! Hearing you had a top class stay means a great deal to myself and the team here, I look forward to sharing your kind comments with them later.
Come visit again soon & please do get in touch directly, we will be more than happy to personally arrange your stay. Have a good weekend when it comes,
Campbell Hazley, General Manager

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Reviewed 25 January 2016

Location is great, near perfect. Staff are also great. The room was quiet, bed comfy and the aux lead with in room speakers is a nice extra touch. Stairs not a problem.

Quite pricey for what it is, nonprofit research reception area so you do miss the hotel experience. Room temperature quite hot despite air con. The mini bar fridge makes the cupboards extremely hot, it must be the fridge fan as anything we put in the same cupboard (incl in the safe) got very very hot.

Bath was not clean. Several marks. We notified reception but no cleaned available so told to wait until the next day - it wasn't sorted then either. Not a big problem as we used the shower but another reason why the hotel is just average. Didn't use the bar didn't seem like there was much atmosphere there.

  • Stayed: January 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Mr_traveel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64manager, General Manager at The Inn on the Mile, responded to this reviewResponded 27 January 2016

Hi Mr Traveel

Thanks for taking the time to post a review of your recent stay at our wee hotel. We will certainly will look into the points raised. The bath has already being looked at and we can report the bath tub needs re-enameled but can easy see why it would raise concern on your visit. Air con be adjusted in your room and centrally with have main control and keep the hotel fairly warm this time of year but for any future guests reading we can moderate this more to your liking. We realize our concept of being an Inn can throw guests from time to time but we are proud of our product we offer.

Thanks again for your valued feedback.

Regards
The Inn on the Mile Team

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Reviewed 24 January 2016

The Inn on the Mile is superbly situated, right on the crossroads of the Royal Mile and the two bridges. So you're really near the station, great restaurants and bars, and you can really feel you're part of everything. Our room was room 5, on the corner looking towards the New Edinburgh Balmoral hotel and North Bridge, and also there was a window pointing up the Royal Mile. The downside of this is that there is traffic noise and people noise, also music from neighbouring bars, far into the night. That didn't bother us as we were there to enjoy ourselves and it didn't wake us up. The rooms are very nicely laid out, big king bed with white linen, very comfy, and tea, coffee, chocolate and other luxury touches such as nice toiletries, bathrobes and slippers. Reception was friendly and polite and they offer help with the cases upstairs: this is an old Bank building, and there is no lift. Our room was up about 50 stairs (floor 2). Breakfast is from the a la carte menu - Full breakfast, veggie and non-veggie, poached eggs hollandaise, etc - but you can also ask for things to be cooked (we had bacon and eggs one day, which wasn't on the menu) as long as they have the stuff. Why doesn't it score a five for me? I guess the noise wasn't perfect, it was a bit draughty as there is secondary rather than double-glazing on the windows, and those stairs are a bit of a climb...but it suited us well and we'd stay there another time. Staff were all really friendly, which was a big plus.

Stayed: January 2016
2  Thank shadbury_bonwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
64manager, General Manager at The Inn on the Mile, responded to this reviewResponded 27 January 2016

Hi Shadbury_bonwell

Thanks so much for posting a review of your recent stay at our wee hotel. Our location is second to none placed in-between all that makes Edinburgh special.
We are glad you enjoyed our Royal Mile Double room views, space and luxury is what the room offers in abundance. With our central city location you need to expect the city center nightlife, but all rooms are equipped with soundproofing and really nothing should be to over the top.

I pass on your lovely comments regarding the team and their service.

Many thanks
Campbell and The Inn on the Mile Team

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