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Reviews (5,159)
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2,913
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Reviewed 2 May 2018 via mobile

I have just checked out of this hote and was so pleased with my stay. From the moment of arrival to the room, they really have thought this through well. The Elemis products and the complimentary rubber duck are great touches...

I found Zivile to be great at dealing with any requirements I had prior to arrival. Thanks Apex and Zivile.

Stayed: May 2018, travelled on business
Thank jack-marylebone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

The good: Nice, comfortable, elegant, generous rooms. Helpful staff. Good service.

The bad: Can hear doors from other rooms close. Construction noise outside starts early. Massive neighborhood redevelopment.

Check in kind of slow.

Wifi slow to the point of being unusable-- even for checking email.

Staff trained to be overly friendly: Asked what my plans for the day were. (Overly intrusive)

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Eiile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

stayed for 45th Wedding Anniversary .
Grand Building outside , inside modern but a bit sterile and bedroom corridors are grey and feel like office corridors very plain.
Room 1001 on 10th floor was nice but shower area had black mould on floor and bottom of walls <NOT GOOD, TV area was very dusty and bedside units were badly marked, wi-fi i could not connect these point have to be pointed out as this is a 4* Hotel.
Staff Very good as was the service, Continental Breakfast was good, and for the First Time in 30 years of travelling i can say the Beds were excellent as were the pillows also the Hotel is in a very good position

  • Stayed: April 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank roly1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

Room curtain don't shut the early morning sunshine.One day,Complimental water dose'nt supply.The TV's controller sensitivity is poor.The conversation noise from a corridor is heard in the midnight.But totally very good.

  • Stayed: April 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank shinno2428150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

Great central location and lovely room. Amazing bathroom with stunning bath and exceptional views towards the sea. Very quiet room, couldn’t hear any other guests. Friendly staff. Room in very good condition with plenty of amenities.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Nikkijb87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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