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“Just Perfect”
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Excellent
17 reviews
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Overview
Cabin -
2 Bedrooms, 1 Bathroom, Sleeps 4
Dumfries, Dumfries and Galloway, Scotland

Reviews from our community

Excellent - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Jonathan...
1 review
“Just Perfect”
Reviewed 2 January 2018 for a stay in December 2017

Let's cut to the chase; if there was anything at all wrong with our stay, it was that the bathroom soap smelled a bit perfumey. That's about the worst of it folks, this place is well worth a stay.

Everywhere I looked in the lodge, there were nice little touches showing how it was loved and cared for by the owner and guests alike. For example: a selection of books, games, DVDs and CDs to enjoy, leaflets with activity ideas for the surrounding area, a tub of salt incase the path iced over, plenty of utensils and cutlery, usb plug sockets, tea+coffee+sugar, etc etc. There were even spare batteries for the remotes in the kitchen drawer, and a mesh covering the area under the decking to stop pets making a dash for freedom.

As for the area, if you're not familliar;
-The people are friendly
-You'll need a car
-Good phone signal, no 4G at the lodge but just drive 5 mins out
-More lochs, woodland and outdoor activities than you can handle
-Great beaches and country drives

Enjoy!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
27 Jan 2018
Thank you for your review of Heron Lodge....
Glad to see you had a great stay and holiday break....
Hope to see you both return for another stay soon....

KR

Louise
Heron Lodge Owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016 for a stay in October 2016

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Being able to totally relax.
Liked least: Not having wi-fi/internet access
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
11 Oct 2016
I am pleased to see you had a very comfortable stay and enjoyed your holiday at Heron Lodge....

Thank you for your review and do hope to help you with a return stay soon....
KR
Louise Heron Lodge Owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
FoodiesAy...
Ayrshire
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Neglected site”
Reviewed 17 August 2016 for a stay in July 2016

Heron Lodge was ok....a little tired. Carpets, suite and throws have seen better days.
Much of the view from the back is blocked by tall hedges. The front view is non existent
The site itself was depressing and very disappointing. We were there for six nights...first four the place was deserted. Many of the lodges are uncared for and the one next door certainly looks abandoned. The site is on a busy main road....traffic noise....and there is nowhere to walk to apart from a farm track at the side. Sorry would not return.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked least: Location....abandoned look of the site
Travelling group: Other
Would you recommend this hotel to a friend?   No.
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Aug 2016
Sorry Heron Lodge did not live up to your expectations...!

In the description of Heron Lodge it is made plain that it is situated on an uncommercialised site...in other words not a holiday camp site. There is just a small hamlet of lodges that are all privately owned, some owners use solely for themselves and others do holiday let rentals.

Although the lodge did not meet your expectations you must be an exception to the rule as we have many repeat and new guests alike that are very pleased to have stayed at Heron Lodge and recommend accordingly to friends and family for a future visit.

Maybe for your next planned holiday with your grandson you try a commercialised holiday site with things to do on site if you do not wish to venture out by car to explore the local area.

KR

Louise
Heron Lodge Owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PutneyPat
UK
Level 6 Contributor
119 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Perfect, well almost!”
Reviewed 10 August 2016 for a stay in August 2016

Situated in a very quiet spot, the lodge is the perfect getaway. It was spotless on arrival and had everything you could possibly need. The only reason for not giving five stars is that on leaving and stripping the beds we found a dog treat/chew in one of the beds. Strange but true! Let's not be unkind - we would stay there again.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 Aug 2016
Thank you for your review of Heron lodge....Glad to see you had a great stay and holiday and are pleased to see you will return again sometime.
However, we do realise we do strive to ensure Heron Lodge is presented in good order to our guests...but realise that we cannot be perfect every time...... and on this occasion accept we did miss something ! We do try to remove all items that guests seem to leave behind even when they hide things down the chairs, under the sofa and furniture etc... KR Louise
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rev Dr Da...
1 review
“Home from home”
Reviewed 29 June 2016 for a stay in June 2016

Warm, clean, comfortable and very well-equipped. Great location for exploring near (e.g. Mabie Forest) and far (Mull of Galloway and Isle of Whithorn). Loved Threave Gardens and Castle (Ospreys) and Red Kites nr. Laurieston. Lovely sea-front paths/walks at Kipford and Rockliffe.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Generally pleased with everything
Liked least: Lack of hooks in bathroom & bedrooms. A grab-rail in the shower would have been helpful.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Jun 2016
Thank you so much for your time to review Heron Lodge.....and thank you for sharing your day trips you had whilst there.
I am sure this will be helpful to future guests make their choice to stay @ Heron Lodge and explore the Dumfries and Galloway area as there is so much to see and do for many day trips.
Hope to see you return soon for another stay @ Heron Lodge.

Many thanks

Louise
Heron lodge owner
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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