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All reviews rooms are small city centre great budget hotel toilet and shower basic hotel what it says on the tin short stay continental breakfast quiet room bus station wetherspoons hairdryer tesco shampoo pubs concert
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Reviewed 11 September 2018 via mobile

Handy location, nice staff, very good value for money but very poor insolation in the walls and all night and early morning all i hear is doors opening and slamming. I dont have particularly good hearing either... by all means stay there but bring ear plugs!

Date of stay: August 2018
Trip type: Travelled with family
Thank Millie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etap_Belfast_GM, Manager at Hotel Etap Belfast, responded to this reviewResponded 12 September 2018

Dear Millie B,

Many thanks for your review about your recent stay with us. Im happy tmy team was nice, and you find it good value for the money. I am very sorry to hear of the disturbance you experienced during your stay and I can understand your distress.
As much as possible the team on duty at the hotel will take action to quieten any disturbance that does occur. I apologies if on this occasion, the measures taken seemed not to be effective.

I hope you will give us the opportunity tpo welcome you back in a near future.

Kind Regards,

Tamas Balogh
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

We recommended this place to a German friend, as our place was booked up at the time. He was looking for a budget place, clean and modern. I cant speak for him, what he thought of the actual rooms, so I will let him write that review. What i can comment on, is that during the night when my friend was entering the hotel, one particular doorman swore at us for no good reason. I was mortified that my friend heard this behaviour, and that I was the one that recommended the hotel! Never again. Please train your doormen in customer service and to be less aggressive.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank okim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etap Belfast, Other at Hotel Etap Belfast, responded to this reviewResponded 1 March 2022

Dear

Thank you for taking the time to tell us about your experience at the ETAP Belfast. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ETAP, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are responding appropriately to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
The ETAP Team

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Reviewed 10 September 2018 via mobile

Hotel is clean, friendly and in a great location.

Ther was a tea and coffee machine which is free at breakfast but £1 in the other times. Rooms are small but just what you need for. A short stay. I stayed in the room right next the club filthy mcnasties but unlike other reviews I did not find it noisy enough to bother me at all.

Date of stay: September 2018
Trip type: Travelled with friends
Thank jodiemabelh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etap_Belfast_GM, Manager at Hotel Etap Belfast, responded to this reviewResponded 12 September 2018

Hello Mabel H,

I want to thank you for your nice comments we are very much appreciated. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope to welcome you back soon.

Kind Regards,

Tamas Balogh
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

The rooms were small but sufficient for what we needed. The staff were friendly and helpful. The bed was like sleeping on a board. The bedding was nice and comfy. The light in the toilet room was automatic and would go out after 30 seconds. I understand being energy efficient but that was ridiculous. The breakfast was basic but good. We loved the coffee machines!! I would recommend making sure you are not on the side of the building by Filthy McNasty's (that is actually the name of the club). It is very loud and it goes quite late.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Heather F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etap_Belfast_GM, Manager at Hotel Etap Belfast, responded to this reviewResponded 5 September 2018

Hello Darrenc792,

Thanks a lot for your feedback this is really nice that you take the time to share your experience with us. Im glad you find my team friendly and helpful.

We hope to see you again in the hotel very soon and hopefully we can make it a 5 stars stay this time :)

Warm regards,

Tamas Balogh
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018

Booked this last minute, and it's just a glorified hostel.

If you like staying in a 3D printed box with a shower built into the headboard, then go ahead, apart from that it's a fairly depressing place.

Date of stay: June 2018
1  Thank connor2nz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Etap_Belfast_GM, Manager at Hotel Etap Belfast, responded to this reviewResponded 5 September 2018

Dear Connor D,

I feel really sorry that our rooms and bathrooms were not what you expected from our Etap Belfast Hotel.

Etap/Ibis Budget is the smart, modern and budget-friendly hotel offering a limited service for customers looking for a no-frills accommodation. Our award winning “cocoon rooms” are designed to maximise the limited space in an ergonomic setting.

We are always trying to give the quality of service and I feel really sad that we didn't meet your expectations.

Thanks once more for sharing your concern with us.

Kind Regards,

Tamas Balogh
Assistant General Manager

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