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“20% service charge added to our bill”
Review of Harlem Cafe

Harlem Cafe
Ranked #137 of 1,105 Restaurants in Belfast
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine
Dining options: Breakfast, After-hours, Lunch, Reservations
Reviewed 3 weeks ago via mobile

The food was good and the decorations were nice. There was very slow service as it was so busy. What really disappointed us was that a 20% service charge was added to our bill for our group of 4. This was hand scribbled on our bill so unsure whether they were trying to take advantage of tourists not from the area or this is common practice. This was not clearly marked anywhere. This made the breakfast very expensive.

Do not go here if you are a tourist as they might also take advantage of you.

Date of visit: August 2021
1  Thank Abby628
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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15 - 19 of 1,735 reviews

Reviewed 4 weeks ago

Visited this restaurant for lunch recently as it looked nice online. It has a quirky interior and even the bathrooms have a cool decor. I’d definitely recommend booking as we queued outside for over half an hour. When we were seated a member of staff came to take our order within 30 seconds. We obviously weren’t ready so asked for a few more mins. Then another staff member came over wanting our order about a minute later. We quickly chose food and I ordered a coffee which they got wrong and I had to send back. We waited about 40 mins for our food… so I’m really not sure what the rush for our order was about. We also had to ask for cutlery after we got our food. The service was just pretty poor and one waiter was quite rude. Unfortunately this really lets the place down as it’s otherwise a nice restaurant.

Date of visit: August 2021
Thank I587YRnatashar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had lovely food for Brunch here - the French toast was a great choice! The place has great character and the staff were very attentive. The food was also served quickly. The only downfall is having to que for brunch as it’s such a popular place!

Date of visit: August 2021
Thank catrinmaio
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Nice spot for breakfast. Coffee was and the food was good. Had the pancakes and they were canny. Full breakfast looked ok as well. Good ambiance and the staff team were pleasant and attentive. Would come back on an evening, but flying home

Date of visit: August 2021
Thank andrewtK291AW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We walked in for breakfast at 10:15 as we were told it was walk-in. We were told to wait on the benches outside to be seated, but as a queue formed at the door, others were seated ahead of us. We were asked to stay seated outside and were left waiting for half an hour before we so much as received a menu.

When we eventually got to order three of the dishes were wrong, they forgot our drinks and we weren’t given cutlery until long after the food had arrived.

We were left sitting outside and felt completely forgotten about the whole time. What should have been a short stay ended up being a 2 hour ordeal for breakfast. Staff were apologetic but this doesn’t make up for chaotic service we received.

Date of visit: August 2021
1  Thank Ciara_niamh1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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