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Hotel ibis budget Cardiff Centre
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Reviews (1,246)
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Reviewed 3 weeks ago

Difficult to locate at first as the carpark was hidden around the back. Warm reception for desk staff although they were busy. A sticking point was our 3 bed, room, was a double and a bunk above it, quite a surprise having to climb up the ladder at night and again in the morning, but for the price, we tried not to grumble.
Free tea and coffee in reception, along with free WiFi, and vending machines for snacks and soft drinks.

Room Tip: irrelevant as it's off a main road, and in front of offices
  • Stayed: April 2018, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Will R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this reviewResponded 2 weeks ago

We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Mirka

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Basic room but we just needed a bed for the night . Staff were really friendly and helpful and even put us away from the stag n hen party’s staying.

Budget though?. At £135 a room and £5 for parking it’s as much as other hotels that aren’t advertised as being budget


12pm check out was handy too.

Stayed: April 2018, travelled as a couple
Thank Hendsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this reviewResponded 2 weeks ago

We very much appreciate your comments regarding your stay at the ibis budget Cardiff Centre.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Mirka

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Our group of six were booked into two of these triple rooms, assuming that a triple room means three beds, or maybe twin beds and a sofa bed.
Not so. These are rooms for super duper intimate friends; a double bed with a bunk on top.
Add to this the see-through shower door with apparent gloryhole and nowhere to change and you've found yourself in what I guess would be a pretty ideal situation for some kooky group activities.
For us it was just a bit crap though

Also there was blood on the floor, the handle falls off the window, there's no way to turn on the heating / AC and literally everything is chipped and a bit knackered, it's really just a bit crap all round.

Stayed: April 2018, travelled with friends
Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to tell us about your experience at the ibis budget Cardiff Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Me and my girlfriend were visiting Cardiff for the first time on the 23/04/18-26/4/18,all we needed was a basic hotel with a shower,bed and tv walking distance to the city centre which was good!The staff were friendly!

Stayed: April 2018, travelled as a couple
Thank MjonesHjones9598
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this reviewResponded 3 weeks ago

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us. Thank you for leaving your valuable comments . We are looking forward to welcome you back on your next visit to Cardiff.
Kind regards

Fabrice Ledentu
G.Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Was able to "borrow" a chair to sit at computer desk in room. WiFi was very good. Long walk to shopping. Very long walk. Cardiff is becoming over-built, and hotels are getting over priced. Taxis to shopping or Train Station was reasonable.

  • Stayed: March 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank Brad T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisbudgetCardiff, Manager at Hotel ibis budget Cardiff Centre, responded to this reviewResponded 3 weeks ago

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us. Thank you for leaving your valuable comments . We are looking forward to welcome you back on your next visit to Cardiff.
Kind regards

Fabrice Ledentu
G.Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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