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“Ideal location and very smart apartment”
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Very good
4 reviews
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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Cardiff, Southern Wales, Wales

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Ideal location and very smart apartment”
Reviewed 19 May 2017 for a stay in April 2017
person found this review helpful

The apartment was well-furnished and smart. It was lovely to have the balcony overlooking Cardiff Bay, with seating to enjoy the view. The stay was just what I needed and the arrangements all worked perfectly. Thank you.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 May 2017
Thank you for booking with Best of Wales and taking the time to leave such positive comments.
The apartment gives easy access to Cardiff Bay and also the City. The balcony is ideal to watch the world go by with a pot of coffee and plan your day.
Hope to welcome you back soon
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackburn, United Kingdom
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Beautiful Apartment and Location”
Reviewed 27 June 2015 for a stay in June 2015

We met Esther on the bridge and she showed us around the apartment (Thanks Esther!) The apartment was total luxury! So modern, contemporary, spacious and clean. The views from the apartment are beautiful with views out to sea, Cardiff City and miles beyond! Lovely at night to enjoy the sun! The beds are very comfy and an on-suite in one room with shower and the other bathroom just in the hallway. The only thing was the toilet roll holders were loose and a few of the light bulbs were out. The lounge/kitchen area was great with plates, dishes etc to use. Cardiff Bay is a short walk away and the Doctor Who experience is just across from the apartment (brilliant for whovians!) Cardiff is a about 20 minutes on the boat from Cardiff Bay or a short bus journey. We would 100% stay here again.

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
198 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
“Well placed but poor accommodation”
Reviewed 1 May 2015 for a stay in April 2015
people found this review helpful

Great site for access to Marina Quay and Cardiff Bay facilities. But we were very disappointed by so many things here. You walk into the unit to hear a constant roaring from the apartment block extractor fan system from a locked cupboard in the hallway. The noise never stops. The bed was really comfortable with good pillows. But every piece of wood furniture is stained, scratched, dinted and marked. The cooker hood extractor and unit lights were broken and the apartment needs a general deep clean addressing bathroom tiles, flooring, the shower trap, mirrors and the windows. There are no cleaning items provided, and no vacuum - just dust pans to clean carpets! The balcony has great views, but the balconies are all wooden boarded with gaps, so dirt falls down onto you from movements on balconies above you - as I experienced.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 May 2015
Thank you for your comments and feedback . We are always welcome any feedback that allows up to keep up with our own high standards and it is very important that all of our visitors enjoy their stay. The apartment is graded independently by Visit Wales as part of the quality assessment process and the apartment has an excellent grading score and all usual feedbacks are very very positive . You can view more reviews and feedback on the main website page on Best of Wales.

Here is just a small selection of those comments;

Just the best! This flat was perfect.

It was comfortable, clean, great facilities, had an awesome view

Clean. Modern. Very well appointed. A stunning home from home.

In terms of the points raise we have responded to each one;

The fan noise will be investigated asap as we were not aware of any issue prior to your stay. It has not been mentioned previously and If we had been made aware about this during your stay we would have arranged for an engineer to check the property asap.

The apartment décor is a modern and neutral style and as such the wooden furniture is not to everybody's taste. If any items are damaged they will be checked and replaced immediately.

The apartment is professionally deep cleaned on a regular basis and also professionally cleaned after each stay. In this exceptional case the regular staff were not available prior to your stay but we will ensure that any others used in future are up to our high standards. Unfortunately items such as units lights and cooker hood lights can fail and we will repair those bulbs right away.

There are some cleaning items provided but we have taken on board what you say and from now on will leave more items including the hoover out for all guests.

The balcony is a great outdoor space with fantastic views and is also cleaned regularly.

Our aim is to ensure all our guests are satisfied and we again would like to thank you for the feedback that will help us ensure we can make any relevant and necessary changes to ensure we attain the high standards that we are striving towards.

Kind regards

This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2013 for a stay in July 2013
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
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Bathroom cleanliness Other facilities & amenities
Liked best: The location and the cleanliness
Liked least: The pigeons roosting on the balcony.
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
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Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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