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“Disappointing”

The Malvern Hills Hotel Restaurant
Ranked #32 of 106 Restaurants in Malvern
Price range: US$13 - US$28
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 3 May 2018

We had just moved to the area and it was the first place we had eaten at, we had friends with us who had fish and both enjoyed it, however, my burger could have bounced off the wall it was so dry and literally nothing in the bun, the side salad was inedible it was so limp. Not overly expensive but certainly not cheap, very disappointed. Also the water glasses had seen much better days.

Thank gsrden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 367 reviews

Reviewed 1 May 2018 via mobile

A destination bar and restaurant when walking Malvern hills near British Camp. The beer is good and we found the lunch menu and food quality fine, with friendly and attentive staff.

Thank BMW1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

Across the road from The British Camp or Herefordshire Beacon ( a hill walking adventure), the Malvern Hills Hotel and Restaurant is the ideal way to complete a walking day.
The restaurant is in close proximity to the area, with car parking facilities, is clean, spacious but very, very busy! It was impossible to take a place in the diner but as all seats were taken so we went to the restaurant further inside. The bar staff were 'run off their feet' and it took sometime to be served. Staff tried to be helpful but were clearly overwhelmed with demands for orders. Most staff were very helpful but one in particular was quite dour and abrupt!.
The views from the restaurant up and over the hills are so relaxing.

Downside was that one table of visitors kept using their telephone which disrupted our visit as the converstaions were loud.
The fish and chips were of a good portion, hot and tasty and very filling.

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Thank Geraldine523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2018

An ideal spot for a lunch break during a walk over the Malvern Hills. Our friends had booked a table in the restaurant, having been told that tables in the bar could not be reserved for times after 12noon.
The menu gave a good choice of food, and all 4 of enjoyed our meals. Good choice of real ales.
The service was rather slow, no doubt due to only one waiter covering the restaurant area. Also when the two ladies aske if they could share a pudding, they were told it was impossible to put the dessert on two separate plates. A bit more flexibilty would have been appreciated.

    • Value
    • Service
    • Food
Thank anm53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
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Reviewed 15 April 2018 via mobile

Called in with my Mum for a drink, the bar man that served me was very abrupt and unhelpful. Not the first time I've been in and found the bar staff extremely unwelcoming. Don't think we will be going again. Maybe some customer service training might help.

1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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