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6 - 11 of 780 reviews
Reviewed 14 August 2021 via mobile

2 stars the first because the staff were lovely and the second because the hotel is spotlessly clean. But the beds are so uncomfortable we would have been more comfortable on the floor, the sofa bed was even worse, also the window in the room clearly wasn't sealed properly as you could hear everything, not great when you're next to a main road. We had the worst nights sleep ever. Also be careful when walking outside as there was quite a few drug dealers in the car park at different times.

Date of stay: August 2021
Trip type: Travelled with family
Thank louM1991
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021 via mobile

Such lovely staff. We came on our 1 year anniversary and got free drinks in the house. Since the afternoon as we arrived , staff made us feel comfortable from that minute. Would definitely recommend!! The bedroom are very clean and we are very happy with this hotel. We would love to come again in the near future

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Mjasmine04
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 February 2021

Was the best Welcome i never found before , many thanks to David and Ligita, very good food and perfect room condition, for me 5 stars easy, well done guys and tnx again for the hospitality , 100 percent i'll come back here.

Date of stay: February 2021
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Q4112TUalfonsog
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday inn, Guest Services / Front Office at Holiday Inn Express Leeds - City Centre, an IHG hotel, responded to this reviewResponded 4 February 2021

Dear Guest,

Thank you very much for such a lovely review!We hope to see you again sometime soon.

Kind Regards,
Aiga, Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2020

Recently as a family we had an unexpected trip to the hotel as our newborn baby was rushed from Hull to Leeds General for an emergency operation less than 24hours after birth. As you can imagine this was a very stressful and frightening time for our family but we wanted to say a massive thank you to all the staff at the hotel who went above and beyond to make our stay as easy as possible for us. With special mention of David who worked on reception who always asked how our baby Tommy was doing and always made time for our 5year old macie. This made us comfortable when having to extend our stay knowing that David and the staff would help in any way they can. I would recommend this hotel as it was clean and a friendly environment. Thankfully our baby Tommy is now home and doing well once again thank you so much to David and the staff making our stay as comfortable and stressfree as possible during the difficult time. The Wilks family

Date of stay: October 2020
Trip type: Travelled with family
Thank W955OFashleyw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday inn, Guest Services / Front Office at Holiday Inn Express Leeds - City Centre, an IHG hotel, responded to this reviewResponded 9 November 2020

Good morning!


I'm glad your stay with us was a positive as it could be in what was a frightening time for you and your family and we're so glad to hear Tommy is on the right side of recovery! Thank you so much for your kind review, and hope to see you at some point in the future in better circumstances :)

Sincerely,

David x

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Reviewed 7 October 2020 via mobile

We have visited here before and we checked out of the Wakefield Holiday Inn to stay our last night here and we are so glad we did. We were greeted as members and the reception area felt very clean. Great to see other guests wearing their masks in the reception area too. Rooms were very clean and spacious as always. Breakfast was superb, what a great way to stay covid safe and everything was set out very well.

Date of stay: September 2020
Trip type: Travelled with family
2  Thank jadee-louise92
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Holiday inn, Guest Services / Front Office at Holiday Inn Express Leeds - City Centre, an IHG hotel, responded to this reviewResponded 8 October 2020

5/5! Amazing thanks for your review and I'm glad you had such a great stay! Hope to see you back with us soon again!
Kind regards Agnes

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