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could be better

arrived saturday late morn,fully booked.ten minutes later fitted us in!!ok for what it is,having to... read more

Reviewed 11 October 2017
sidders3
,
hythe,kent
Bad bowling alley

MFA BOWL Poor service (rude, disinterested and unknowledgeable staff). Limited Balls (no balls on... read more

Reviewed 5 November 2017
Time_to_diet
,
Hampshire
via mobile
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Reviewed 5 November 2017 via mobile

MFA BOWL
Poor service (rude, disinterested and unknowledgeable staff).
Limited Balls (no balls on lane, no balls in racks, had to take from other lanes and all the best fitting ones used by others).
Dirty bar glasses (asked to change, bar lady had to look through 5 glasses to find a relatively clean one)
Service Slow.
Dirty environment.

AVOID LIKE THE PLAGUE! (Unless you want to catch it.)

Date of experience: November 2017
2  Thank Time_to_diet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

arrived saturday late morn,fully booked.ten minutes later fitted us in!!ok for what it is,having to chase staff for drinks is a pain.always three behind counter doing nothing and people waiting at bar area.

Date of experience: October 2017
Thank sidders3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

This alley is now known as MFA bowl.

Paid for two games with my daughter (15) for a bit of fun on a Saturday night, but spent more time at the front desk getting them to fix issues than playing. Scores didn’t advance between plays (virtually every persons turn) forcing me to go the desk for a reset, and the lane also broke down for 10 minutes (reset controls on the lane didn’t work).

After only getting through half the first game in over an hour (now 9:30pm), and having to go to the desk virtually every bowl, we gave up. Asked for a refund and was refused by the manager on duty. No apology - just a “that’s company policy”, and a “we’ll give you another lane”. No offer of a voucher or any other alternative. Wouldn’t even refund the second game we hadn’t even started playing.

Clearly they don’t care about good customer service. Walked out in disgust, no refund, and no complete games played.

Lanes and balls are run down and in need of renovation - balls look like they’ve been in use for decades. Other facilities (e.g. toilets) also not great.

Despite this being our local bowling alley, we won’t be back....

Date of experience: October 2017
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Stopped in during a day out with our children while on holiday. Reasonably priced for two games. Place does come across a little run down. The Lady who served us was very helpful, but she seemed to be doing several jobs at the same time, so there was a little delay in getting help when required. Not a great selection of balls available to use, but the kids enjoyed them selves and had fun. The toilets on the other hand were shocking and in dire need of a good clean.

Date of experience: September 2017
Thank Jen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

The lane mechanism kept stopping. The side barriers are either up all the time and cannot be lowered for adult players.
The seating area at the front is filthy. Sticky chairs and tables. No staff serving refreshments. Rubbish bin too dirty to even contemplate lifting the lid! Music way too loud even for the 14 year old!
Will never come here again!

Date of experience: August 2017
Thank Jeannette K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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