Empire Great park, has revamped their waiting area. You can sit here before or after your film in relative comfort, however it may be a bit cold during winter months as no protection from drafts.
Service at the tills is normally fairly quick unless it's peak time... the last minute rush seems unexpected and seems to take them by surprise, then it is slow going and frustrating for people as they can miss the start of the film. But better planning by the patron and allowing extra time just in case would remedy that.
The theatre's are almost always very clean, on the rare occasion not! Very busy peak times during school holidays or long awaited releases seem to cause chaos, but I blame management planning of the rota for that.
There's plenty of toilets available here. Good access for disabled patrons.
Staff will help you carry your purchases if you are struggling, as they don't have trays to offer.
Imax theatre is really good.
All in all not the best theatre I've visited (it was when it first opened as the Virgin cinema) but they are improving and we enjoy it.
You also have good bus connections, close to a morrisons for cheap snacks, close to pubs, restaurants and bowling if you want to make a full day out and adequate parking for up to 5 hours which can be extended if you pop in and make the request.
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