Visited the hotel as part of the £129 Friday night deal. The hotel is centrally located, beautifully decorated, and the food at breakfast and dinner were lovely! Very impressed with the cleanliness of the rooms, the track and trace processes and temperature checks, and the sanitiser everywhere.
Marina the receptionist was very responsive and informative. She remembered our names from the covid form when we checked in and was very helpful. We really appreciated the cake and birthday message left in the room - such a nice touch!
Our waitress at dinner (didn't catch her name but young with light blonde hair and gold chunky jewellery) was lovely and so helpful regarding my partner's allergies.
Unfortunately the service at breakfast was not as good. There was no one to tell us where to sit and no one came to our table for over 10 minutes. I tried to get the attention of a waitress (female, short dark hair) and was very rudely cut off and told "yeah, I'll get to you". She never returned despite serving other tables nearby and after a further 5 minutes I had to get up and ask at the bar for a menu. The rest of our meal we were served by the same blonde waitress as the previous night who was lovely again.
Additionally I saw that 2 of the room cleaners were not wearing masks when servicing empty rooms.More
- 011 44 808 196 0270
- Email hotel
- Free Wifi
- Room service