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All reviews wash your hands train station car park swimming pool executive room friar street sauna and steam room the sofa bed central location early check bars and restaurants high street centre of town saturday night reception staff business trip reading station
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Reviewed 6 December 2018

i went into the hotel for a quote for my friend and the service was very good from Alexander, my friend and i ended up staying the night. the room was clean and the room service was good and very efficient. cant wait to stay again.

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank kaisermahmood123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D, General Manager at Novotel Reading Centre, responded to this reviewResponded 11 December 2018

Dear Kaiser Mahmood

We very much appreciate your comments regarding your stay at the Novotel Reading Centre.

It is always a pleasure to receive positive feedback and to welcome you. I will share your comments with our team, especially Alexander who will be over the moon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for pleasant review of our property, very professional and a sure bliss to read.

It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anne Dubruille
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2018

I had a long week at work and come back from meetings and needed a quick room to stay in for the night, i was greeted by a gentleman named Alexander, he made me feel conformable and gave me the right room that was suitable for me

Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank christopher j
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D, General Manager at Novotel Reading Centre, responded to this reviewResponded 11 December 2018

Dear Christopher J,

We very much appreciate your comments regarding your stay at the Novotel Reading Centre.

It is always a pleasure to receive positive feedback and to welcome you. I will share your comments with our team, especially Alexander who will be over the moon. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for pleasant review of our property, very professional and a sure bliss to read.

It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anne Dubruille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2018

Hotel is only 3 mins from Train Station and is in the Hart of Reading Pubs Clubs and Shops.
Staff Hotel are friendly and will doing anything to help you, I Found Federica Very Good at her job while I stayed there and even on the Phone before and After,
I have now stayed there 4 times this year.
Has Gym Pool etc

Room tip: Best views are from top floors, pool and parking on ground floor
Date of stay: December 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank brendon w
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D, General Manager at Novotel Reading Centre, responded to this reviewResponded 6 December 2018

Dear Brendon W,

We very much appreciate your comments regarding your stay at the Novotel Reading Centre.

It is always a pleasure to receive positive feedback and to welcome you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for pleasant review of our property, very professional and a sure bliss to read.

It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anne Dubruille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2018 via mobile

We stayed at the Novotel in November for two weeks, fantastic place very prepared staff, Gaetano (Duty Manager) made us feel at home welcoming our every request. delicious food and good and abundant English breakfast. to come back

Date of stay: November 2018
Thank brunofW1239LD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D, General Manager at Novotel Reading Centre, responded to this reviewResponded 6 December 2018

Dear Bruno F,

We very much appreciate your comments regarding your stay at the Novotel Reading Centre.

It is always a pleasure to receive positive feedback and to welcome you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for pleasant review of our property, very professional and a sure bliss to read.

It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anne Dubruille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2018

I have been staying at this hotel for business visits and I am totally pleased with the customer service. Very good parking space right next to the town center and the rail station. Very good customer service, especially one of their receptionist(Jesus) was very friendly and customer focused. I feel its a right choice to choose this hotel.

Room tip: Queen room is very spacious
Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank raajnet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D, General Manager at Novotel Reading Centre, responded to this reviewResponded 4 December 2018

Dear Raajnet,

We very much appreciate your comments regarding your stay at the Novotel Reading Centre.

It is always a pleasure to receive positive feedback and to welcome you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you so much for pleasant review of our property, very professional and a sure bliss to read.

It was good to have you and to receive such lovely words, I will pass your feedback to our amazing team. Hope you enjoyed our lovely leisure facilities, sauna, pool, gym and steam room.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Anne Dubruille
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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