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“Very rude, no customer service skills”
Review of Olivia's Townhouse

Olivia's Townhouse
Ranked #971 of 1,310 Restaurants in Nottingham
Restaurant details
Reviewed 7 September 2021 via mobile

Incorrect pricing on the menu and they refused to honour the pricing. Manager was extremely rude! Will not be going back in the future.

Date of visit: September 2021
Thank Knowle74
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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1 - 5 of 19 reviews

Reviewed 20 August 2021

I was a bit apprehensive about the bottomless brunch here because I'd honestly had a nightmare booking it (they NEED to sort out their online booking system and communication because I was going all round the houses and getting told different things constantly and having to chase them on instagram in the end).

But on the day it was a totally different story and I was so impressed! The menu sounded a bit random as it was 2 small plates a person and they were all quite varied in cuisine but we shared 4 between the 2 of us and it was the perfect amount. We got cocounut prawns, caprese salad, patatas bravas and sliders and wow everything was amazing! I would definitely come back again just for the food.

The bottomless brunch was pretty standard on the pricing so it wasn't a crazy good deal, but I liked that some cocktails were included on it too and they were really fast with the drinks. The service was not only fast but really friendly too and I'd certainly do this brunch again.

Date of visit: July 2021
    • Value
    • Service
    • Food
Thank jenniaimee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 July 2021

Went with 2 other friends and we all had a great time. The new manager working there was really welcoming and asked how our food and drinks were. Our waitress Iona was lovely! Kept our drinks flowing which is what you want from a bottomless brunch! Thanks again would definitely recommend/return in the future.

Date of visit: July 2021
Thank MeganH12344
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2021

Had bottomless brunch. Well worth the money! Drinks were flowing. We trusted Iona to choose our food and she did a fab job! The service was fantastic and faultless!
Defo will be returning! X

Date of visit: July 2021
Thank C606QJsimoneh
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 July 2021

Visited on Saturday, it was quite quiet due to the football but still a nice vibe. Drinks and DJ were fab, will return!

Date of visit: July 2021
    • Value
    • Service
Thank bethmM3956TI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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