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“Friendly Owners and Excellent Lodgings”
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Review of Ashgate House

updated June 2016
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updated June 2016
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Very good
25 reviews
updated June 2016
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view from caravan window
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Overview
Caravan/mobile home -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Norwich, Norfolk, East Anglia, England

Reviews from our community

Very good - based on 25 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
smiths809
Durban, South Africa
1 review
“A nightmare”
Reviewed 21 March 2016 for a stay in March 2016

This is without any doubt the most disgusting place I've ever in my life stayed in, it was filthy, the hot water in the kitchen area came out in a trickle, the gas stove only had 2 rings working, oven and grill where nonexistent, the so called shower (filthy) had also a trickle of water (wondered why there was a filthy jug in there) when the water did work, the plug hole was blocked and you had to stand in disgusting water (with body hair from previous people) , and the smell made me want to vomit, a pig sty is an insult to a pig, wasted money on this dump, but you get what you pay for, will be following up with health and safety, and to check if this dump is legally run.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: nothing
Liked least: everything
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Mar 2016
This man is a liar and a con man. Beware future Holiday Lettings people. You only have to see my previous feedback! Happy for anyone to come and check me out, anytime. Had the van gas safety checked the previous day and got a certificate to prove it. If the oven hadn't been working we certainly wouldn't have got a certificate!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beth F
Cambridge, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nothing too much trouble”
Reviewed 13 November 2015 for a stay in October 2015

When we arrived, Jane the owner had put us in their newer 2 bedroom caravan. When I asked to be moved to the 3 bedroom we had booked, she was very apologetic and help move bedding across to the other van with no complaint.
The caravan is very budget and a little tired, but had all you needed and was fine for our needs. And despite the draughty windows, lumpy mattress, and temperamental hot water in the shower, we all slept really well. The lounge carpet must have seen lots of doggy visitors as it did smell quite a bit.
Good location for Norwich and surrounds, lots of space for the kids to run around, and lovely to be greeted by Joey the dog when we came back from days out.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, lots of space
Liked least: Doggy smell in lounge
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom D
Hartlepool, United Kingdom
1 review
“Friendly Owners and Excellent Lodgings”
Reviewed 21 October 2015 for a stay in September 2015

The caravan was warm, cosy and came fully kitted out with all the amenities required for a comfortable stay. The owners - Jane and Ray - were very welcoming indeed, accepting us even at extremely short notice! Anything we needed was no problem at all.

For three young colleagues working away from home it was in an ideal location for commuting, its three bedrooms provided good privacy and plenty of space.

The local pubs pulled a solid pint, though we didn't get to try anything from their menu - I'd recommend booking in advance.

Furthermore, everything you have read about the dog Joey is true, he was truly a delight. We'd often find him waiting eagerly for us at the end of a long day's work.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Oct 2015
thank you Tom, glad you enjoyed your stay with us, looking forward to seeing you again
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LisaBlade...
Suffolk, United Kingdom
1 review
“Great location, great caravan, great holiday!”
Reviewed 30 August 2015 for a stay in August 2015

Jane and Ray were really nice, they helped us with whatever we needed. Their dog Joey was very sweet! Trampoline outside the caravan was great for our 10 year old. Nice location - easy to travel around Norfolk and visit popular tourist sites. The caravan was spacious and comfortable.

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bunnyhop1...
1 review
“Great friendly place to stay ..”
Reviewed 23 August 2015 for a stay in August 2015

Stayed here mon/ fri with my partner and 3 young children .. Jane & Ray was perfect hosts , nothing was too much trouble at all . Very clean inside and has a swing / trampoline outside on garden to keep little ones happy for 10mins whilst you get sorted . Joey was lovely , my kids loved him . The caravan had everything you needed , would recommend to anyone , we are intending to go back near Christmas as we was visiting family / exploring Norfolk . ( Dinosaur Adventure ) is brill . Thanks again we had a great week here ..
Lavinia & Paul x ( Mansfield )

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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