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“A great location with easy access and quality...”
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 3
London, England

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
G R
Mason, Ohio
1 review
“Studio apartment rental for business in London, Canary Wharf”
Reviewed 5 August 2015 for a stay in July 2015

Address really hard to find –After having flown in on red eye and taking 3 trains to get to Canary Wharf then walking from train station- not fun.
Got a woman on the phone at the right number but she was useless. Spent 20 minutes walking in circles talking to her. She had an indian accent, hard to understand, and obviously didn’t know the area. They had my reservation under my first name and middle initial. Never had my last name. When I checked in, they never asked for ID and gave me two sets of keys (not one set for apartment as stated on confirmation information, which doesn’t really matter I guess). I called to order the breakfast package, they again couldn’t find me. When the breakfast package was delivered it was supposed to have bread, butter, preserves and OJ, (and crisps and chocolates!) - but it didn’t. It only had fruit, water, milk and 2 sugar cereals. Apartment was ok. I was on the top (9th floor, 913). Lots of windows looking out on other apartments, had to keep blinds closed (which were an odd assortment of window coverings). No instructions on operating the heating or cooling units. Stopper broken in master bathroom sink. It was however, pretty clean. Good shower :)
Felt safe, but it was strange staying in an apartment instead of a hotel for sure… Still mulling it over if I'll use this apartment for business travel next time in London.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The apartment had good space.
Liked least: Customer service was poor upon arrival. Didn't have my full name when I called to arrange to meet for keys and it delayed the process.
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas...
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A great location with easy access and quality service.”
Reviewed 18 June 2015 for a stay in May 2015

From the initial booking through to our leaving the property, the level of service was top notch. We were contacted prior to arrival with final check-in details, and because of that, our arrival and key pick-up was very smooth.
The agent's followed up to make sure we were all settled not long after checking in. While there was as small mechanical issue with the fridge, the agent's were very helpful - going so far as to personally deliver a small replacement fridge while the engineer was looking at the main one.
All in all, the place was great, the service was great, the communication was great!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and ease of check-in-check-out
Travelling group: Spouse/Partner
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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