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6 - 11 of 1,060 reviews
Reviewed 4 weeks ago

We have stayed in many Premier Inn hotels, but this one was different. Having arrived later than intended and very tired, we prepared for bed only to discover that the shower did not work - it was broken. We called downstairs for assistance and waited 20 mins, as requested, for a response. At that point one of the staff accompanied me back to the room to check the shower and confirm it was broken. We requested the use of the shower in another room as we had unpacked and our belongings were spread out or hung n the hanging area. After a further delay we were told that we would be charged for another room if we used another shower and the only alternative was to change rooms. By 12.30 p.m. and feeling rather tired this was not a good option. Staff arrived to help us move, but because of Covid restrictions there is no routine room cleaning and we felt it was too much to have staff handling our clothes etc. The staff were very pleasant but we declined their offer and moved our own things. The room we moved into was fine, except that the main bathroom light didn't work! We eventually went to bed around 1:30 a.m - hopefully, but not certainly clean. The light was not replaced during our stay. A rather disappointing stay and the lack of room maintenance is surely inexcusable after the Covid closures? We may come again but will check all the fittings before we unpack!

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank O4064ITpaulb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 August 2021

Premier Inn never disappoints and we can add this one to the collection, so great for neurodiversity in always needing and having to know what to expect. Incredibly friendly, efficient, kind staff. It would be perfect if a plug could be by the side of the bed :-)

Date of stay: August 2021
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Review collected in partnership with this hotel
Thank jipd8pdbm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 July 2021

All staff very friendly and professional, considering we arrived after being caught in torrential downpour and thunderstorm they insured we got to our room as quickly as possible to enable us to change into dry clothes. Breakfast staff also very friendly and explained everything .

Date of stay: July 2021
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Thank Galway52
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 July 2021

A very uncomfortable first nights stay as the air con was switched off centrally which we only realised in the morning. Secondly room not cleaned and only one towel provided for 2 guests for a 2 night stay.

Date of stay: July 2021
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank anandpatel1680
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 July 2021

We were a small group at the hotel and were very well looked after for dinner and breakfast by Everton and Cecile in the restaurant, they were super helpful, friendly and made us feel very welcome. They even arranged an early breakfast, so our group could be served quickly before an early start - I would happily recommend.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
Thank alistair-paul
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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