This place was close walking distance to the Paddington station, making it easy to reach from Heathrow, and convenient for our train ride the next day. Medhi, who greeted us warmly when we checked in, made sure our bags were taken up the stairs to our room, and insisted on having them carried down for us when we checked out also. We arrived during an unexpected heat wave, and he offered to upgrade us to an air-conditioned room for only 10 pounds more. He was also very helpful suggesting places to eat. He seemed like making his guests happy and comfortable was a true priority.
The room was TINY - barely any space to place our luggage and still walk around, and the bathroom was minuscule. (I joked that we could pee, wash our hands, and shower without changing position) But the bathroom was new/modern and very clean. The bed was very comfortable, and the AC was SO appreciated!
It was definitely tight quarters (there was a small clothing rack right above the coffee maker, so I had to move the clothes to heat the water. It would have been difficult and claustrophobic to stay there for a long period of time, but for the one night we were there, it was perfectly sufficient. And the room was very quiet.