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Ways to Experience London Eye
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Reviews (87,009)
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Traveller rating
45,630
26,608
11,119
2,425
1,227
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Reviewed 24 August 2021

Que up, get on board nd enjoy the view. If you have the landmarks that's even better. If you have use Big Ben as a starting point

Date of experience: September 2020
Thank Jackyoe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OfficialLondonEye, Customer Services Team at London Eye, responded to this reviewResponded 2 weeks ago

Wow, thanks for the 5* review! We’re so glad you were moved by our iconic 360° views of London.

Fancy another flight? We’ve got some great deals over on our official website.

Kind Regards,

Roslyn
Customer Services Team
lastminute.com London Eye

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2021

Queue moves quickly and it's easy to navigate.

Security is present and they bag check you.

People are asked to wear a mask in the pod but 90% of people do not wear them.

Views are amazing and definitely worth doing. The pod moves at a gentle speed with occasional pauses. The high view of west minister was my favourite part!

Date of experience: August 2021
Thank Ash D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OfficialLondonEye, Customer Services Team at London Eye, responded to this reviewResponded 2 weeks ago

Sounds like you had a great time! We always love hearing about your flight through the heart of London.

Come back and see us soon, won’t you? Views this good never get old – head to our official website to book.

Kind Regards,

Roslyn
Customer Services Team
lastminute.com London Eye

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2021

Quite a long queue but went down fast.
Great views although windows could do with a clean!
We were loaded in, 20 people in a pod, with 6 very young children and babies. Very noisy chaos, no one wearing masks and no social distancing.

Date of experience: August 2021
Thank DawnF1003
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OfficialLondonEye, Customer Services Team at London Eye, responded to this reviewResponded 2 weeks ago

Hi there! Thanks for the review. We know you’ve taken time out of your day to write it – so we’ll be sure to take what you’ve said on board to make the London Eye even better.

Kind Regards,

Roslyn
Customer Services Team
lastminute.com London Eye

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021 via mobile

So we booked for the last ride of the day and it was still super busy I would say no matter what time you booked get there about 20mins + before you come so your the front of the line .
The eye is wheelchair friendly just make sure a staff member knows while in the line so they can stop the ride and put a ramp on .
They still let quite a few people on a pod which can be ok if your with polite people who take it in turns to take photos etc … we weren’t and it was madness! That really spoiled it for us as there was a screaming kid who’s mother didn’t care about and was too busy taking selfie’s etc .
Now the things that I was shocked about was one they don’t stop the ride when you get on or off it’s still moving so you have to be quick and the other is staff go in and quickly wipe things down ready for the next lot .
The view is fantastic and definitely worth going if your in the area

Date of experience: August 2021
Thank DayTrip34707656960
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OfficialLondonEye, Customer Services Team at London Eye, responded to this reviewResponded 2 weeks ago

Sounds like you had a great time! We always love hearing about your flight through the heart of London.

Come back and see us soon, won’t you? Views this good never get old – head to our official website to book.

Kind Regards,

Roslyn
Customer Services Team
lastminute.com London Eye

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021 via mobile

Great experience!! Me and my family really enjoyed the view of London ! Queue was long but boarding very fast . Staff really polite !! Amazing view and great experience!

Date of experience: August 2021
Thank 229mariyaz
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
OfficialLondonEye, Customer Services Team at London Eye, responded to this reviewResponded 23 August 2021

Wow, thanks for the 5* review! We’re so glad you were moved by our iconic 360° views of London.

Fancy another flight? We’ve got some great deals over on our official website.

Kind Regards,

Roslyn
Customer Services Team
lastminute.com London Eye

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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