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Nicola B
London, United Kingdom

10/10

5.0 of 5 bubblesReviewed 24 Nov 2019via mobile
This is my fourth visit to lamington this year and I'm sure it wont be my last... its definitely home away from home, great apartments, check in and check out so simple and staff are always so friendly and ready to help with anything you need. I
Date of stay: November 2019
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this review
Responded 25 Nov 2019
Dear Nicola,

Thank you very much for taking the time to write a review on your stay with us. Your feedback is very important to us and very appreciated.

I am so glad to read that you enjoyed your overall stay with us. Thank you so much for the high rating! It was a real pleasure to have you with us again and I really look forward to welcoming you on your next visit.

Kind regards,

Alvaro L.

Front Desk
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 November 2019

We had a two bedroom apartment and an one bedroom apartment in late August. The best about them was the location, 10 minutes walk from the Hammersmith Metro station. It was a very good neighbourhood, felt very safe even walking in the evening, a lot of nice restaurants and wine bars nearby.

The two bedroom apartment was quite nice but cannot say the same about the one bedroom one. The bed, bed linen were very good and cosy, the sitting room furniture were acceptable but the small kitchenette was very small, everything there was old and tired, the oven was the type we used in 1970s. The bathroom was so small you can hardly turn, the fitments were worn and tatty.

And, for 4 days, each one guest was provided with a bath towel, a hand towel and sharing one small tube of shampoo and bath gel between 2 people. By the time of the third day, the towel became half wet. Price wise, it was similar to a 4 stars hotels, you expect they would be a little more generous on that.

But the staff were very nice and helpful.

Room tip: A lot of stairs if you are given a second floor apartment.
Date of stay: August 2019
    • Value
    • Location
    • Service
1  Thank Lai L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this reviewResponded 12 November 2019

Dear Lai,

Thank you very much for taking the time to write a review on your stay with us. Your feedback is very important to us and we value it greatly.

I am very glad to read that you enjoyed your overall stay with us specially in our two bedroom apartment.

I am nevertheless concerned about your comments on the one bedroom apartment. Please let me assure you that we are already assessing the issues you raise to make sure the standards of all our apartments are appropriate.

Please note that our apartments are serviced every seven days but you can always request extra cleaning or linen change at any time for a small fee.

I really look forward to welcoming you on your next visit to London.

Kind regards,

Alvaro L.

Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2019 via mobile

Booked for a Monday to Thursday garden apartment with Lamington. 3 nights in total.
We booked the garden apartment for 4.
Our kids aged 12 & 15 were on half term holidays.
We had a king bed & twin singles room.
Now these properties are spread about the area of Hammersmith. I think it is lucky dip what you get.
We went to their office & was warmly greeted.
No deposit asked for, just credit card details for security.
Had to walk with 2 roller suitcases for 10 minutes to our allocated flat. It was a basement of a 3 story house.
Very quiet street, but just 100 yards to a main road with buses.
Was amazed at the size. It was huge, very clean & stylish.
Great bedding, comfy beds & pillows, lots of toilet rolls. Washing up liquid & dishwasher tabs.
We had a utility room with washing machine, but no detergents, ironing board etc.
Kitchen equipment sparse, no teapot, only a cafetière.
Complimentary bowl of several packs of crisps & biscuits.
Bowl of tea & coffee sachets & salt. Dining table huge.
Twin room was huge, but had smell of damp. Had to open a window to air it.
Had 2 bathrooms, both beautiful, only expected one.
We got a huge bath towel each, lovely thick luxury.
2 hand towels & a tea towel in the kitchen.
TV large, but low quality.
Big comfy decent sofa.
Had large fans in bedrooms in case of hot weather.
Had a great sitting out patio garden with ornamental grasses & other evergreens. Would be fabulous in summer. Large patio dining set.
Only criticism was heating seemed fixed at 20c, we turned up the thermostat to 22 but it would not come on.
Plentiful hot water for showers.
Bit of a walk 15 minutes to Hammersmith tube, & it is a lot of stops to the the tourist bits of London. Avoid rush hour as tube gets packed solid.
There were good restaurants & plenty of food retailers nearby.
We loved our stay. We would go there again if we had the same place.

Date of stay: October 2019
Trip type: Travelled with family
1  Thank sal67Leicestershire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this reviewResponded 22 October 2019

Dear sal67Leicestershire,

Thank you very much for writing a review on your stay with us. Your feedback is very important to us and is highly appreciated.

It is great to read that you enjoyed your overall stay with us and that you found our location so convenient for your needs and our apartments so comfortable and well equipped. Thank you very much for your comments about our staff, I will make sure I share your kind words with the rest of the team.

I really look forward to welcoming you in the near future.

Kind regards,

Alvaro L.

Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2019

Was really impressed easy check in. Huge balcony, living room 2 x bedrooms kitchen fully equiped. Great location free parking 5pm-9am immaculately clean and really good value for money thanks I would highly recommend to anyone.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank cchandler75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this reviewResponded 22 October 2019

Dear cchandler75,

Thank you very much for taking the time to write a review on your stay with us. Your feedback is very important to us and we value it greatly.

I am so glad to read that you enjoyed your overall stay with us and that you found our location so convenient and our apartments so comfortable. Thank you for your kind words.

I really look forward to welcoming you on your next visit to London.

Kind regards,

Alvaro L.

Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2019

Apartment is great, clean and tidy with everything you need. Check-in / out was easy, collected keys from their office a couple of doors down from the apartment. Centrally located, with access to restaurants / cafes in the street and a supermarket close by. Easy access Hammersmith tube Station with great access to central London. Would & will stay again.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Thomas R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this reviewResponded 2 October 2019

Dear Thomas,

Thank you very much for taking the time to write a review on your stay with us. Your feedback is very important to us and we value it greatly.

It is great to read read that you enjoyed your overall stay with us and that you found our apartments so comfortable, clean and well located.

I really look forward to welcoming you on your next visit to London.

Kind regards,

Alvaro L.

Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2019

The apartments are in various renovated buildings close to the reception office. As each building is different, each apartment is different, and it is hard to make generalisations other than they are comfortable and well equipped. Some apartments are great and others are poor. For example, there is one two-bedroom apartment that has a garden courtyard and is superb, while there is another where the large living room is effectively an underground bunker with almost no natural light and the hot water boiler is in the master bedroom (it may be discretely hidden but in the dead of night the hum seems deafening).....and from the website they are essentially the same price. The location is genteel and peaceful and yet close to shops, tube and the rest of London. The main problem is that a check in time of 4 pm is utterly ridiculous (given check out is 11 am). Most places have check in at 2 pm, or occasionally 3 pm, but 4 pm? Make sure you think about whether this will affect your travel plans before booking.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
2  Thank gecko1968
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lamington109, Front Desk at Lamington Apartments - Hammersmith, responded to this reviewResponded 2 October 2019

Dear Guest,

Thank you so much for writing a review on your stay with us. Your feedback is very important to us and we value it a lot.

I am sad to read that in some aspects your stay fell short of expectations. Please bear in mind that our apartments, unlike hotel rooms, need significantly more time to be prepared after guests departure so we think that 4pm is a reasonable check in time. We nevertheless strive to have apartments ready for our valuable guests as soon as possible every day so it is no unusual that a guest can have their keys before the said time. In any case we are always more than happy to provide early check ins and late check outs upon request and depending on availability. Your comments are noted and will be shared with the management team.

I really look forward to welcoming you on your next visit to London.

Kind regards,

Alvaro L.

Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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