Stayed for one month but had to move twice. Broken washing machine in the first apartment and cockroaches in the kitchen of the second apartment. Lamington moved us to a smaller flat with less facilities (no dining room table, only high bar kitchen surface that isn’t practical with a toddler, smaller living room area etc). Not only did it have less facilities compared to previous flats, we ended up in a flat directly in front of an extremely loud, late running and early starting, TFL tube depot. Not fun with a 2 year old who’s trying to sleep. The flat also had much narrower stairways and entrance hall compared to the previous 2 Lamington flats, which now meant I really struggled to go up and down with the pram and my 2 year old. It really didn’t seem fair that the issue was on their side but we were downgraded to an apartment that was completely unsuitable for us. Manager was not able to understand this and stated “a 2 bed is a 2 bed” Very dismissive.

Receptionist was lovely but ultimately manager did not make reasonable allowances to provide suitable accommodation for us after their problem with cockroaches and broken washing machine. Manager did not appropriately compensate us for the disruption of 2 moves and uncomfortable (to say the least) stay in a the final flat.

The last apartment was not maintained to a luxury level. The loose wood panel in the hallway fell on my daughter as we were leaving the building. She’s 2 and my responsibility, but ultimately you don’t expect part of a wall to fall down as you are taking a few seconds to put up a pram.

We were offered a move towards the end of our month stay but moving again was too much for the little time we had left and would have been further disruption for our
2year old. An appropriate move should have been organized at the time we left the apartment with cockroaches.

Not all bad as the first apartment was lovely, with well equipped kitchen and spacious living room area.

BUT 2nd apartment had a kitchen full of cockroaches and 3rd apartment definitely didn’t have a kitchen equipped to cook a Michelin Star meal as their website claims (I had to request baking tray, mixing bowl and vegetable peeler to get basics needed for meal prep) 3rd apartment not maintained to a level you would expect for luxury apartment (damp smelling bathroom, broken furniture, loose nails and screws, loose panels in wall, not all windows lock securely).

I would not book again or recommend, especially not if you have young children.

We stayed for 4 weeks in the Lamington in July as a family. It is important for security reasons to stay in an apartment in the 2nd floor or above as we experienced a nasty break in on our first night in a ground floor apartment. Lamington apartments were excellent and moved us but we advise all people (especially if you are staying in this area of London with children) to book their apartments on the 2nd floor and above.