Booked online with booking.com and had an excellent deal for what we had. Asked to leave the bags before afternoon check in and no problem at all so we could have our day round Winter Wonderland. Actual check in was quick and hassle free and shown to apartment just a few doors from office. The gentleman who checked us in was lovely. Explained everything and offered to carry our bags. We had a top floor two bedroomed apartment so a few flights of stairs but we’d chosen that for the rooftop garden. Beautiful apartment, clean, spacious, everything we needed. Crisps, biscuits, cereal boxes, tea, coffee and milk all provided. Complimentary toiletries, hairdryer, plenty of fresh towels, iron etc. Lovely and warm, adjustable heating, comfy beds and really quiet. Loads of plug sockets, free view TV and a lovely garden rooftop terrace. Short walk from Hammersmith underground or from Goldhawk Road tube that had a Sainsbury’s Local nearby. Nice little pub/bistros and greengrocer/bakery a few doors down. They also let us store our bags the next day on check out until we travelled home. No issues whatsoever and would definitely stay again.