A long awaited birthday weekend in London for my wife and I was not what we expected for what we paid! The room, small, but to be expected in London, wasn’t clean and had several faults.
1. The bed was extremely hard and uncomfortable. We both had bad backs for the weekend.
2. The blind on the window had no fixing and the cord was all knotted. It was hooked on the window catch, and not adjustable.it was either down or you needed to open the window all the way up, to secure it open.
3. The bathroom sink didn’t drain away properly, and my guess is the plug was clogged with goodness knows what.
4. The bedside cabinet and the phone in it were thick in dust.
5. Lots of lights didn’t work, ie wardrobe, in the shower, under cupboard in the kitchen and bedside.
6. There was an unpleasant smell in the wardrobe.
7. The cushions on the bed smelt bad, so we left them outside the room for the weekend.
8. We could hear the upstairs toilet being used (nice), and the vibration from the washing machine.
The shower looked nice and had a nice big shower head, but it needs descaling as it didn’t have much power or direction.

The good bits
1. Good location for walking out or tube stations
2. It was a nice kitchen, and was well enough equipped. Although I couldn’t understand why the mugs were placed in the cupboard on top of the dirty extractor fan.
3. The manager delivered a bottle of wine for my wife’s birthday.

We tried to mention these problems, but there was either a language problem or a lack of interest. Our two complaints were met with a shrug of the shoulders and a simple “OK”. Nothing done about any of the issues.

We won’t be revisiting, and even though we have made our thoughts known to Booking.Com, they weren’t interested either

On first blush, seems modern and clean. However on closer inspection, there were a lot of small maintenance issues that showed a general lack of concern for guests. In our bathroom, there were shelves with sharp edges; both my daughter and I were cut on them. The bathroom was so small that you couldn't avoid brushing up against them. Someone had written "Go Pack Go" on the glass of the shower, no telling how long since that shower was cleaned thoroughly. (We didn't write it and are not Packers fans). Also the shower was in desperate need of calcium/lime removal; water sprayed out all angles and had almost no pressure. It was the worst shower of our two week trip thru the UK/Ireland. Washer/dryer combo is basically just a washing machine because your clothes will never get dry. After an entire day of trying to get them dry in there, I laid everything out on chairs & such & turned fans on them. We had only 2 dishwasher tabs and they were sitting in a puddle of water. Steps up to loft for the 2nd bed were extremely steep and had open backs which my kids hit their feet on multiple times, and the bed was small, definitely not queen size as advertised. Ridiculously low coffee table that was only good for barking your toes on. Would not stay here again.

Very central location
On queensway 10 min walk to the tube
15 min to hydepark.close to tons of restaurants
Quiet clean . They have squeezed everything into the room.!
Washing machine microwave.
Good value
No aircon in rooms. Did not bother us as used to 28 -30 deg days. Window opens has a fan