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clubzy

Never again….

1.0 of 5 bubblesReviewed 8 Aug 2023via mobile
A long awaited birthday weekend in London for my wife and I was not what we expected for what we paid! The room, small, but to be expected in London, wasn’t clean and had several faults.
1. The bed was extremely hard and uncomfortable. We both had bad backs for the weekend.
2. The blind on the window had no fixing and the cord was all knotted. It was hooked on the window catch, and not adjustable.it was either down or you needed to open the window all the way up, to secure it open.
3. The bathroom sink didn’t drain away properly, and my guess is the plug was clogged with goodness knows what.
4. The bedside cabinet and the phone in it were thick in dust.
5. Lots of lights didn’t work, ie wardrobe, in the shower, under cupboard in the kitchen and bedside.
6. There was an unpleasant smell in the wardrobe.
7. The cushions on the bed smelt bad, so we left them outside the room for the weekend.
8. We could hear the upstairs toilet being used (nice), and the vibration from the washing machine.
The shower looked nice and had a nice big shower head, but it needs descaling as it didn’t have much power or direction.

The good bits
1. Good location for walking out or tube stations
2. It was a nice kitchen, and was well enough equipped. Although I couldn’t understand why the mugs were placed in the cupboard on top of the dirty extractor fan.
3. The manager delivered a bottle of wine for my wife’s birthday.

We tried to mention these problems, but there was either a language problem or a lack of interest. Our two complaints were met with a shrug of the shoulders and a simple “OK”. Nothing done about any of the issues.

We won’t be revisiting, and even though we have made our thoughts known to Booking.Com, they weren’t interested either
Date of stay: August 2023
Trip type: Travelled as a couple
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2 - 7 of 520 reviews
Reviewed 26 July 2023

On first blush, seems modern and clean. However on closer inspection, there were a lot of small maintenance issues that showed a general lack of concern for guests. In our bathroom, there were shelves with sharp edges; both my daughter and I were cut on them. The bathroom was so small that you couldn't avoid brushing up against them. Someone had written "Go Pack Go" on the glass of the shower, no telling how long since that shower was cleaned thoroughly. (We didn't write it and are not Packers fans). Also the shower was in desperate need of calcium/lime removal; water sprayed out all angles and had almost no pressure. It was the worst shower of our two week trip thru the UK/Ireland. Washer/dryer combo is basically just a washing machine because your clothes will never get dry. After an entire day of trying to get them dry in there, I laid everything out on chairs & such & turned fans on them. We had only 2 dishwasher tabs and they were sitting in a puddle of water. Steps up to loft for the 2nd bed were extremely steep and had open backs which my kids hit their feet on multiple times, and the bed was small, definitely not queen size as advertised. Ridiculously low coffee table that was only good for barking your toes on. Would not stay here again.

Date of stay: July 2023
    • Value
    • Sleep Quality
    • Service
2  Thank MichelleUSA2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2023 via mobile

Very central location
On queensway 10 min walk to the tube
15 min to hydepark.close to tons of restaurants
Quiet clean . They have squeezed everything into the room.!
Washing machine microwave.
Good value
No aircon in rooms. Did not bother us as used to 28 -30 deg days. Window opens has a fan

Date of stay: June 2023
Trip type: Travelled as a couple
Thank andrewpH2456IF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2023 via mobile

Very pleased we chose this for a one week stay. Like an airbnb, but with a concierge/security at the front door. If

Very good base for visiting London. 5 min walk from Circle Line (Bayswater) , 10 minute walk from Central Line (Queensway); easy walkable access to local groceries, drugstores, variety of pubs and restos.

Clean, well lit, recently renoed bath and kitchen. In room laundry (our unit had a shared drier in the hall). Good water. Basic kitchen, well stocked with dishes, pots, etc and dishwasher. Air conditioning not working, as other reviewers have noted, but not really an issue with 12 foot ceilings and a fan even during a London "heat wave".

Entry and hallways clean and well lit, with fast modern elevator. Front door to street locked at all times (your room key opens it). Quiet at night, we hardly heard other guests. Front desk staffed early morning to 9 pm, with someone on-site and on call overnight. Very helpful and responsive to questions. Room cleaning, linens exchange etc by staff weekly or on request.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Mike829
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info spaceaparthotel, General Manager at Space Apart Hotel, responded to this reviewResponded 21 June 2023

Dear Michael, Thank you for your review and for choosing our hotel. I’m happy to hear that you enjoyed your stay with us, I’m looking forward to having you again as a guest in our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2023

This Apartment hotel is just great! We chose the hotel because of the location, which appealed to us due to it being near to several tube stations and to Hyde Park. The area was quite calm, with a mix of both hotels and private residences.
The premium room has a fully equipped kitchen, with a refrigerator and a dishwasher, a dining area, and a well sized bathroom. There is even a washing machine in the room.
The air-conditioning was lovely, as we had some warm and sunny days.
The staff was helpful, and assisted us if we needed anything – that being advice or anything we needed for the room.
As other reviews imply, the bed was quite firm, and this might not appeal to all. But we did not mind.
If I had to say a little negative thing, it is that the door is not very soundproof, so we could hear people in the hallway moving and talking. But as there is only five flats on the floor which we were located, there was not a lot of traffic.
Will absolutely book again.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank Janni W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info spaceaparthotel, General Manager at Space Apart Hotel, responded to this reviewResponded 21 June 2023

Dear Anouk, Thank you for your review and for choosing our hotel. I’m happy to hear that you enjoyed your stay with us, I’m looking forward to having you again as a guest in our hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2023

Mr Avni is an excellent hotel manager. He offered us a great deal via email and booked a very spacious room and was ever so kind and gracious. The studio had everything we need and more: a kitchen, storage, solid bed, clean and well-spaced bathroom, and even a dishwasher and washing machine. It was a great stay at a hotel in central London, close to an underground station and to Hyde park.
A very minor point: we had noisy neighbors but we came in a busy time of the year.
Very much recommended.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank Alex A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Info spaceaparthotel, General Manager at Space Apart Hotel, responded to this reviewResponded 21 June 2023

Dear Abdola,
Dear Michael, Thank you for your review and for choosing our hotel. I’m happy to hear that you enjoyed your stay with us, I’m looking forward to having you again as a guest in our hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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