I needed an apartment in London for a week and booked here on the basis of early reviews. It seems that things have changed since the first half of this year. As many have commented the air conditioning no longer works. My room had dust on many surfaces. I asked for it to be attended to but after extra cleaning there was still dust. Finally the sheets: very odd fabric on the fitted sheet which I found very uncomfortable and which in summer would be very hot. I will not stay here again.

We didn't get the room we booked. The AC was not working & the smell because it was broken was terrible. The bed was very hard, we left with back pain... Also the room wasn't cleaned properly - there were many hairs in the bathroom & the room itself which was very unsanitary. We straight away filed a complaint & we got a small reimbursement via Booking.com within two hours, which left us with a weird overall feeling and the suspicion that the owner knew that what he had done was wrong.

We have just returned from a four day stay at Space Apart London. Upon looking at the photos of the apartment we were excited to stay. Booking in was pleasant but we were shocked at the lack of space for three in the apartment. The air conditioning did not work. The TV was unwatchable due to the reception and the kitchen tap was hardly usable. To call it an apartment was a bit far fetched. We left the tag on the door two days were we expected clean towels etc but this was ignored on both days. I am sorry to say we will not be returning