Stayed here while attending a course for 3 nights. Arrived after dark and took a wee while to find the hotel, and the reception was closed but night staff let me in. Kitchen was well- equipped so good for self catering, although there are many restaurants within a few minutes walk. Really convenient location- tube station, shops, supermarkets and restaurants all very close. Decor is a little faded around the edges- hallway artificial flowers very dusty and old looking! Bed was comfy and it was good value.

We stayed 6 nights in a cosy Double Studio apartment. It has a reasonably equipped kitchen with stovetop microwave fridge dishwasher and utensils. However no tea and coffee supplies at all. You need to get those supplies from one of the 4 supermarkets close by.
There is a washing machine in the closet with detergent supplied and a dryer on 3rd floor
The bathroom is a bit pokey, but that’s London.
It is in a lovely quiet location just a block or so away from Queensway. It is also handy to Paddington Station (GBP 7 taxi ride) so very convenient for Heathrow Express.

Close by there are four supermarkets on Queensway including one good sized Tesco.
It is close to Queensway and Bayswater underground stations with access to 3 lines (maybe 10 minutes walk) and excellent bakery along the way.
There is only a weekly clean/service unless you want to pay GBP 30 + VAT
However you can ask reception to arrange clean towels as needed.

The staff are friendly and very helpful and they have good umbrellas to lend to guests- these came in very handy

I recommend the hotel and will stay there again

Stayed here for one night while away on business.

It started well. I had a friendly welcome. Was met by the manager who showed me to my room which was located in the basement.

Now this is where things started to slip. It all felt a bit grubby. I had bars on my window (see image) and everything was dusty.

Having read the other reviews it might be that I was just unlucky with my room.

On a positive note the shower and towels were great. It is also in a good location close to the tube and a good selection of shops and eateries.