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Reviewed 31 December 2016 via mobile

I missed my connecting flight due to a five and half hour delay and was stuck in London for a night. I panicked since it was the holiday weekend and hopped on booking.com.
This hotel was available and affordable.

I was not disappointed. This is located two short blocks from Buckingham Palace and not far from any other main London attraction.

The hotel has a beautiful lobby and several restaurants and bars located within.

My room was a typical London room - small, but quaint and lovely. Carpet is an it outdated but the bathroom was nice and had towel heaters.

I had dinner in Bistro 51 which had a eclectic menu.

The staff was very warm and friendly. I was very happy with the property and would definitely stay here again. I would just be sure to pay for the larger room.

Date of stay: December 2016
Trip type: Travelled solo
Thank Julia V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gagansharma2016, Manager at St. James’ Court, A Taj Hotel, responded to this reviewResponded 5 January 2017

Dear julialeigh78,

Thank You for your Patronage towards St. James' Court a Taj Hotel, I am sorry that you missed your flight however, it gave us an opportunity of being your host in that stressful time and I am glad that you enjoyed your stay.

I am glad that you were bale to try our multi-cuisine restaurant - Bistro 51, I would encourage you to sample our other In House restaurants like - Quilon, Michelin star Indian Restaurant and Kona, which is South European upscale restaurant and I am certain you will not be disappointed.

My Team joins me in Thanking You for choosing to stay with us and we look forward in welcoming you back soon.

Yours Sincerely,

Gagan Sharma
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016

A first class, friendly hotel with excellent facilities, food and service levels, and a warm caring staff throughout. Walking distance from Buckingham Palace, Westminster Abbey, Westminster the Cathedral and Houses of Parliament. All ran smoothly, even on a very busy Christmas Day!

Date of stay: December 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kevingL4267UZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gagansharma2016, Manager at St. James’ Court, A Taj Hotel, responded to this reviewResponded 5 January 2017

Dear kevingL4267UZ,

Thank You for your Stupendous feedback post your recent stay with us at the St. James' Court, a Taj Hotel. I am delighted to know that your stay was exquisite not only due to our prestigious location but also with our warm service.

Thank You for choosing to stay with us during this Magical time of the Year and we look forward in welcoming you back soon.

Yours Sincerely,

Gagan Sharma
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2016

We booked on the recommendation from our daughter who has stayed on business ( she loves it ) & was in the area we needed to be, Westminster, although we didn't find it first time as it is so subtly signed , (local workmen didn't know it either!). Checkin was quick & easy, but we still took time to appreciate the main reception area which was beautifully decorated for Christmas . We were delighted with our room.
However St James' Court will be forever remembered by us for the taste adventure which they call 'Around the World in 80 Tastes' . Look it up on their website, book it & enjoy . The price may seem a tad expensive but it is in fact a fabulously priced dining experience , accompanied by matching wines, showcasing signature dishes for each restaurant . We spent approx 4 hours enjoying the 'tastes', & were accompanied from each venue to the next by a staff member, a thoughtful touch. Probably one of the best dining events we have been fortunate to enjoy.
The most contact we had with the staff were the Food & Beverage staff who were professional at all times, but also very personable & friendly towards us . They seemed proud to represent the hotel, a great impression for guests.
All in all, our stay was a delight from start to finish......& it's so close to tube & visitor attractions!

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ellie5758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gagansharma2016, Manager at St. James’ Court, A Taj Hotel, responded to this reviewResponded 1 January 2017

Dear ellie5758,

I would like to convey on my sincere Gratitude for your generous review. It is a pleasure and a privilege to have your Patronage with us at the St. James' Court, A Taj Hotel and I am glad that our Team was able to make you feel comfortable at your London Home. Our Passionate culinary Team works exceptionally hard in order to put their vision on plate and I am very pleased to learn of your delight with the experience.

My enthusiastic Team and I eagerly look forward in welcoming you back soon and remain available for any assistance.

Yours Sincerely,

Gagan Sharma
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2016

Executive King no-smoking room booked and prepaid - early bird rate - for night 27th December. Notified the hotel in advance re late evening arrival (9-10 pm).
Checking in, we (wife and self) were told by staff that hotel was over-booked (management failure!).
Then we were, without notice, given a small room with a non-king bed.
On discovery of this, immediately phoned reception, who apologized and arranged another room for us. However, without informing us, the new room (did have king bed, but) was a smoking room - quite smelly and unpleasant. Too tired after whole day travelling, and not offered another alternative, we decided to stay in smoking room. Staff tried to help with Febreze sprays etc. Then we found TV not working. Maintenance staff tried to fix - no go. Then we found a light not working. Then we found the safe not working. Dreadful management.
We decided just to tolerate everything and get out as soon as we could in the morning.
Staff were very friendly and tried to help - we see the management at fault here. Suspect they will try to blame staff - unfairly.
Our advice after this experience - stay away from here.

Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank David9491
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gagansharma2016, Manager at St. James’ Court, A Taj Hotel, responded to this reviewResponded 30 December 2016

Dear David9491,

Please accept my sincere apologies for not been able to honour you a satisfactory stay on this occasion. Please allow me to contact you separately to iron out the inconsistencies and to be able to get another opportunity of displaying Hotel's usual high standards that we aspire and are proud of.

Yours Sincerely,

Gagan Sharma
Hotel Manager

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Reviewed 29 December 2016 via mobile

We were very pleased with our stay at St. James' Court. The location was absolutely perfect for us - a great central location with a very quick walk to Buckingham Palace, Big Ben, and Westminster Abbey. Easy access to both the St James and Victoria tube stops and a good number of delicious restaurants nearby (we loved La Tasca down the road in particular for dinner and Sangria and the Royal Quarter Cafe just across the street for breakfast!) Main lobby and courtyard are gorgeous, and staff is very polite and helpful. Our room was a little "dated" but we were not looking for modern and were happy with it and the room and bathroom were much bigger than expected! All in all, we had zero complaints, and would absolutely return!

Date of stay: December 2016
Trip type: Travelled as a couple
Thank Kelly M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gagansharma2016, Manager at St. James’ Court, A Taj Hotel, responded to this reviewResponded 30 December 2016

Dear Kelly M,

I am delighted to read your review and am happy to learn of your pleasurable stay with us at the St. James' Court, A Taj Hotel. I am so pleased that our lovely location added value to the satisfaction and found it convenient for all your endeavours.

May I take this opportunity in Thanking You and in inviting you back and I would highly recommend our In House Restaurants including our Michelin Star Indian Restaurant - Quilon and a casual Dinning Restaurant - Bistro 51 to sample the carefully crafted menu from our culinary Team.

Yours Sincerely,

Gagan Sharma
Hotel Manager

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