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Conrad
US$335
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Free cancellation until 23/09/21
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Payments made by partners impact the order of prices displayed. Room types may vary.
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Traveller rating
3,990
755
179
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49
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34 - 39 of 5,041 reviews
Reviewed 3 weeks ago

Great ambience , very easy track . Been there thrice though during COVID it was a bit restrictive but still great customer service . Highly recommend . Access to great train links and delicious bread made fresh

Room tip: Highly recommended
Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank manueldW3437CU
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beverly Payne, General Manager at Conrad London St. James, responded to this reviewResponded 2 weeks ago

Thank you , and keep on coming back .Everything is almost normal now ... restrictions eased but still the exact same commitment to keeping our guest and team members safe.
Thank you ,
B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We returned once again to our favourite London Hotel and albeit the first since the world events of Covid the Team here still went above and beyond to ensure our party had a wonderful weekend as always.
We travelled with 3 young children and the amenities that were in place were outstanding and age related, such thought just makes you feel like a valued guest. The entire Team as always made us all feel extremely welcome and were so friendly during our stay.
The Covid procedures are outstanding and the availability of hand sanitiser across the hotel is in abundance along with individual wrapped options in your hotel room which were ideal for taking out when sightseeing.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank Lee J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beverly Payne, General Manager at Conrad London St. James, responded to this reviewResponded 2 weeks ago

Thank you so much for this lovely review , especially as this was a family stay .We have worked so hard and we think creatively in welcoming families this summer as all of us have given up so much.
Thank you so so much .
B

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Reviewed 3 weeks ago via mobile

This will be our 3rd stay at the Conrad and it's about time I wrote a review. What I love most about the hotel is the staff, special mention goes to Greg (front of house) who has a genuine interest in making your stay perfect, he went above and beyond to organise our last stay, with my sister and brother-in-law, who were celebrating their joint 40th birthday.
The team at breakfast were so attentive and greeted everyone with a smile.
The hotel is ideally located, with the tube just over the road, and most shops within walking distance.

Room tip: Book a room with lounge access, it's worth the extra.
Date of stay: August 2021
Trip type: Travelled with family
Thank Katie0379
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beverly Payne, General Manager at Conrad London St. James, responded to this reviewResponded 2 weeks ago

Thank you for this lovely review and also for highlighting Greg our Front of House Manager who is an absolute gem and leads the entire front of house team.
I hope your 4th stay will be soon.
Thank you
B

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Reviewed 3 weeks ago via mobile

After cancelling other overseas destinations, here we are a family trip to London. Arriving, the porter and reception staff were excellent. Obviously we did arrive before check in to enjoy the full day in London. The room wasn’t ready yet but we were advised of that in advance. So we simply left our luggage in the capable care of the porter and went of to enjoy ourselves. As promised at 3 o’clock we received a text that our room was ready. On our return the luggage was in the room. Excellent sleep, very clean and very roomy room. A little let down by waiting too long for coffee at breakfast in the morning. There seemed to be some communication issues between staff. But hey, it’s been a hard time for all of us, so nothing that a bit of managing can’t solve. Breakfast itself was EXCELLENT.
Would definitely go again.

Date of stay: August 2021
Trip type: Travelled with family
Thank _eburki
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Beverly Payne, General Manager at Conrad London St. James, responded to this reviewResponded 2 weeks ago

Thank you for this lovely review ..... am loving the gold star ! .
So many of us have given up so much this year so we are delighted your family trip to London was a success .
Sorry about the coffee confusion .. but delighted you enjoyed breakfast .
Do let us know when you will be retuning .
Thank you , the reviews mean so much to the team, and as you say its been tough on everyone , but as a team we have tried so very hard to still be us throughout it all .
B

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Reviewed 3 weeks ago

Everything is above my expectation. Very clean. Breakfast is wonderful, nice lounge. Friendly front desk service. Best location for central London, close to tube stations. Will definitely return for future London visit.

Date of stay: August 2021
Trip type: Travelled with family
Thank Linzhihu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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