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Reviews (1,573)
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799
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All reviewswestminster abbeybig benjames parkpub downstairsfullers pubgreat locationst james tube stationlondon eyefresh milkfirst floorthe ground floorsmall hotelcharming hotelpret a mangerquiet at nightcontinental breakfastwould stay here again
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71 - 76 of 1,573 reviews
Reviewed 2 May 2018

Excellent location! Checked out yesterday and was sad to leave, close to everything and has a great restaurant. Stayed with family including 2 little kids. Absolutely Loved it, cozy hotel with beautiful interior, nice and clean rooms, staff was very nice.

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank nesart981205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryHouseHotel, Reception Manager at The Sanctuary House Hotel, responded to this reviewResponded 4 May 2018

Dear nesart981205,

Thank you for taking your time to complete to leave this amazing review, we highly appreciate your feedback.
We are pleased to read your comment about our room, staff and services and happy to know that you found the location convenient during your stay.
Yet again, thank you for choosing our hotel as your accommodation, and we hope to welcome you back on your next trip to London.

Kind regards,

Valentina Guscioni, Reception Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

We had a great stay this past March. Great location, room was large enough and comfortable, and housekeeper visited for turndown service with extra chocolates each night. So close to 2 tube stations and many tourist attractions. Pub downstairs was convenient. Our only complaint was that our room was chilly requiring extra blankets, but this was also in the middle of an English "snowstorm". When I return to London, I'll be sure to return to this hotel!

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank sewnyah23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryHouseHotel, Reception Manager at The Sanctuary House Hotel, responded to this reviewResponded 4 May 2018

Dear sewnyah23,

Thank you so much for taking the time to review us. I am really happy to read that you enjoyed your stay with us and our staff looked after you well. Glad you appreciated our turn-down service and our great location.
We will be honour to welcome you back on your next trip to London.

Kind regards,

Valentina Guscioni, Reception manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018 via mobile

Complimentary nespresso tray, London pride beer and water. Lovely room and friendly staff. Nice location and a good pub downstairs. Sheets are fresh, well kitted out room, for the price it’s a decent deal.

Stayed: May 2018, travelled on business
Thank muzwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryHouseHotel, Reception Manager at The Sanctuary House Hotel, responded to this reviewResponded 4 May 2018

Dear muzwell,

Thank you so much for taking the time to review our hotel.
I am really happy to read that you enjoyed your stay with us and our staff looked after you well. Glad you appreciated our range of complimentary items and our pub.
Hope to see you back here again soon.

Kind Regards,

Valentina Guscioni, Reception Manager

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Reviewed 1 May 2018

excellent location for events at Westminster.
very clean and welcoming room.
probably best night's sleep either of has had in a hotel !
availability of good pub food very welcome.
will definitely use again when next staying in London

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cmarti366087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryHouseHotel, Reception Manager at The Sanctuary House Hotel, responded to this reviewResponded 4 May 2018

Dear cmarti366087,

Thank you so much for such an amazing review, it is always a pleasure to help our customers in any way we can to make their stay pleasant and convenient.
We are glad you enjoyed your time at The Sanctuary House, thank you for all the nice comments we will be happy to give the feedback to our team.
We will be honour to welcome you back on your next trip to London.

Kind regards,

Valentina Guscioni, Reception Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

Very nice hotel. It’s a smaller cozy quiet hotel but at the same time the rooms are very spacious. It is within walking distance to everything I would stay here again.
Renting the room with the breakfast package is well worth the money.

Stayed: April 2018, travelled with family
Thank Vacation19111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SanctuaryHouseHotel, Reception Manager at The Sanctuary House Hotel, responded to this reviewResponded 1 May 2018

Dear Vacation19111,

Thank you for sharing your review of your stay. I am happy to hear that you had an enjoyable and wonderful time with us.
We would be excited to welcome you back and we look forward to your next visit.

Kind Regards

Valentina Guscioni, Reception Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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