Ended up staying in the Park Grand hotel due to unforeseen circumstances for 4 nights. What an experience! Every single person there went above and beyond to make sure that I am ok and am happy with all aspects of room, hotel, stay, etc. Special mention to Dario who was the one that met me and showed real compassion in regards to the situation that I was in. Truly irreplaceable member of staff! Luanne was brilliant as well and always willing to listen and understand. They offered me room moves, help with any bookings (for restaurants, cafes, etc.) without me even asking for it. Zdravko was also a real star. He was willing to show and explain everything he possibly could and always approached first to check up on guests. He makes amazing coffee as well!
I will definitely recommend this place to everyone I know. Everything was perfect from start to finish.
Thank you, guys!More
- Visit hotel website
- 1 (617) 300-0956
- Email hotel
- Free Wifi