I highly recommend doing business with Maria and renting her lovely apartment from her. Maria is totally honest, reliable, trustworthy and highly dependable, but most of all, she is a terrific person! I can say this without reservation. We had booked early, March 2012 for our Aug. 2012 holiday. A few weeks before our arrival date we cancelled with Maria because my brother was diagnosed with Pancreatic cancer. True to her word, (her policy, as stated on Trip Advisor: "In the event of cancellation, we will endeavour to re-let the apartment, and if successful, your deposit will be returned.") Maria did everything she could to secure another booking during our previously reserved time. She really does uphold her policy to a high level of effort (for a re-let) on her part. Sadly my brother passed away just three weeks after his diagnosis and we decided to come to London as planned. We contacted Maria about staying at the apartment, but around that time she had just secured a re-let. Maria was very helpful and suggested that since we would be in London, she would meet with us to return 100% of our deposit in full. She was even going to travel to our hotel to give us the refund; which I found to be amazing and impressive. At my suggestion, we met at Imperial Wharf, which is a beautiful, lovely area, very close to public transit and we hope to stay in Maria's apartment next time we visit London. Having met, spoken with, and exchanged emails with Maria since March of 2012 to August of 2012, I feel highly qualified to recommend her as the owner of her apartment, and therefore her apartment which must definitely meet the high standards she has demonstrated to us as a person and landlady. Thanks so much Maria, you are one of a kind.