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Reviewed 1 May 2018

We had an excellent stay in this hotel for my partners 40th. Staff were very friendly, room was superb and we would highly recommend eating in the restaurant. We would recommend booking to stay in this hotel.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Save_the_tigers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanks-from, Guest Relations Manager at Novotel London Canary Wharf, responded to this reviewResponded 3 May 2018

Dear Guest,

Your praises and comments on our friendliness are surely one of the best compliments you could ever make to us. It was a pleasure to provide you with a great experience. Thank you for this lovely review and for recommending us to future travelers.

Julia & The NLCW Family

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Reviewed 30 April 2018 via mobile

Amazing stay. I will definitely be coming back to this hotel. Antonella the staff member at the roof top bar made the stay particularly memorable! The room was fantastic. Would definitely recommend xx

Stayed: April 2018, travelled as a couple
3  Thank mccben25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanks-from, Guest Relations Manager at Novotel London Canary Wharf, responded to this reviewResponded 1 May 2018

Dear Guest,

We appreciate your feedback. We always strive to make sure every guest has a great time with us at Novotel London Canary Wharf. Thank you once again for sharing your thoughts and for recommending us to future travelers.

Julia & The NLCW Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

Antonella the staff member serving us could not have been more accommodating she was extremely friendly and helpful and went above and beyond with the service she provided. I’ll come back to the hotel based on her service alone. Thank you!

Stayed: April 2018, travelled as a couple
4  Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanks-from, Guest Relations Manager at Novotel London Canary Wharf, responded to this reviewResponded 1 May 2018

Dear Amy,

We appreciate a lot your feedback. We are delighted to hear that our hospitality professionals provided you with caring and attentive service during your visit. We will share the love with the rest of the team!

Julia & The NLCW Family

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Reviewed 30 April 2018 via mobile

My second visit within the last 2 weeks and again another great stay.

Again the staff are so pleasant and helpful. The food is lovely and it this time both floors of the restaurant were open for breakfast so no queues :)

Note to anyone wanting to use the pool, don’t forget to take a towel from the room as there are none available at the pool.

Stayed: April 2018, travelled with family
3  Thank P2981LWjohng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanks-from, Guest Relations Manager at Novotel London Canary Wharf, responded to this reviewResponded 1 May 2018

Dear Guest,

Thank you so much for your amazing feedback! We're glad to hear you had a great time with us. All the Novotel Canary Wharf Team is very proud to read your kind words. We look forward to welcoming you back soon.

Julia & The NLCW Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

We only stayed at Novotel for one night but we very much enjoyed our stay. The rooms are modern, very comfortable and if you’re high enough you’ll have a really good view of London.

We did go to have some food in the restaurant in the evening but it was really busy and the atmosphere was like a nightclub so we had room service instead. The food was delicious though.

A good night’s sleep was had as the bed was really comfortable and the large tv was a nice touch for some morning telly before check out.

The breakfast was also very high standard and was so peaceful I could hardly believe it was the same restaurant we visited the night before!

I would definitely stay at Novotel again.

Stayed: April 2018, travelled as a couple
3  Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanks-from, Guest Relations Manager at Novotel London Canary Wharf, responded to this reviewResponded 1 May 2018

Dear Adam,

Thank you so much for your amazing feedback! We're glad to hear you had a great time with us. All the Novotel Canary Wharf Team is very proud to read your kind words. We look forward to welcoming you back soon.

Julia & The NLCW Family

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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