Stayed for two nights - beds really comfy - room good etc - BUT - silly things, one bedside light not working, no batteries in tv remote so no tv (teasing us cos the tv is huge! Used it as a mirror!). Problem with key card for room which could not be fixed so we were issued with a manual key - fine to get into the room but couldn’t get into the hotel when we got back late - standing outside for 15 minutes at 0100 ringing the bell and banging on the windows before someone let us in! Not enough teabags and milk etc. No spare toilet roll. No room cleaning because we were out from 0800-1500 in the day and arrived back for 30 mins before leaving at 1530. Told no time to clean room!!!!!! (Seems poor management if they can’t clean a room before 1500 in the day! Remember, checkout is at 1100 at latest! Just felt “ripped off” as, despite mentioning all the issues in the room, nothing was sorted. This is not a cheap hotel and we really expected better - a shame!