We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor customer service and lack of organisation”

The Old Bank - James St Liverpool
Ranked #736 of 1,935 Restaurants in Liverpool
Price range: US$7 - US$15
Description: The Old Bank is situated in the heart of the Business Quarter, on James Street. Historically a fully functioning national bank, we’re proud to be restoring the life and soul back into this building by crafting a stunning bar and restaurant perfect for almost any occasion. The Old Bank provides an impressive setting to enjoy lunch, dinner or just a fabulous cocktail. Enter through our doors and prepare to be absorbed by the bustling atmosphere and vibrant setting. From the impressive bar to the elegant and relaxed dining mezzanine. We pride ourselves on using locally sourced produce, to create a delicious selection of classic dishes. We have something to satisfy everyone, whether it be a quick lunch bite at the bar, sandwiches or filling main plates. We can cater to all dietary requirements, whether vegetarian or gluten free. For large parties or events our chefs can cook up something special and even serve buffet options for your occasions.
Restaurant details
Description: The Old Bank is situated in the heart of the Business Quarter, on James Street. Historically a fully functioning national bank, we’re proud to be restoring the life and soul back into this building by crafting a stunning bar and restaurant perfect for almost any occasion. The Old Bank provides an impressive setting to enjoy lunch, dinner or just a fabulous cocktail. Enter through our doors and prepare to be absorbed by the bustling atmosphere and vibrant setting. From the impressive bar to the elegant and relaxed dining mezzanine. We pride ourselves on using locally sourced produce, to create a delicious selection of classic dishes. We have something to satisfy everyone, whether it be a quick lunch bite at the bar, sandwiches or filling main plates. We can cater to all dietary requirements, whether vegetarian or gluten free. For large parties or events our chefs can cook up something special and even serve buffet options for your occasions.
Reviewed 3 May 2018 via mobile

We booked a booth with a tv for the football. We turned up early and were given a table without a tv. This meant half out group will have to stand or twist uncomfortably to view. When we raised this on arrival we where told there was nothing they could do. This despite the fact the other booths similar to what we had booked were empty.

Sure to say we won't be returning and will gladly spread the word not to trust them when you book something.

Not a good start to a new business in a competitive city.

Thank nirishtraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (34)
Traveller rating
Traveller type
Time of year
Language

28 - 32 of 34 reviews

Reviewed 30 April 2018 via mobile

We have just had the best roast dinner in Liverpool city centre for a long time! 3 of us had a roast and my husband had the haddock, all served with fresh veg and stunning roast potato and Yorkshire puddings. We shared the scotch egg to start (amazing) Staff are all friendly and welcoming and very attentive. It’s become a favourite of mine and my husband, so will be visiting again.

Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018

Good selection of food, big pub with loads of big screens to watch the footie. Service was good and a decent atmosphere.

    • Value
    • Service
    • Food
Thank Rodw1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

in Liverpool for the weekend with friends. Found this pub by accident all four of us had a different meal and all four of us really enjoyed it.we went again on the Sunday before we came home and it was fab again.staff friendly and nothing was to much trouble next time am in Liverpool will heading here for good food at reasonable prices

    • Value
    • Service
    • Food
Thank Janine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Had a couple of lunches here. The steak and ale pie was very impressive. Reasonable prices and good service. The menu does look a bit limited for an evening meal though.

Thank RedMacca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed The Old Bank - James St Liverpool also viewed

Liverpool, Merseyside
 
Liverpool, Merseyside
 

Been to The Old Bank - James St Liverpool? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing