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“Poor customer service and lack of organisation”
Review of The Old Bank

The Old Bank
Ranked #1,152 of 1,896 Restaurants in Liverpool
Restaurant details
Reviewed 3 weeks ago via mobile

We booked a booth with a tv for the football. We turned up early and were given a table without a tv. This meant half out group will have to stand or twist uncomfortably to view. When we raised this on arrival we where told there was nothing they could do. This despite the fact the other booths similar to what we had booked were empty.

Sure to say we won't be returning and will gladly spread the word not to trust them when you book something.

Not a good start to a new business in a competitive city.

Thank nirishtraveler1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 7 reviews

Reviewed 3 weeks ago via mobile

We have just had the best roast dinner in Liverpool city centre for a long time! 3 of us had a roast and my husband had the haddock, all served with fresh veg and stunning roast potato and Yorkshire puddings. We shared the scotch egg to start (amazing) Staff are all friendly and welcoming and very attentive. It’s become a favourite of mine and my husband, so will be visiting again.

Thank Helen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018

Good selection of food, big pub with loads of big screens to watch the footie. Service was good and a decent atmosphere.

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Thank Rodw1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

in Liverpool for the weekend with friends. Found this pub by accident all four of us had a different meal and all four of us really enjoyed it.we went again on the Sunday before we came home and it was fab again.staff friendly and nothing was to much trouble next time am in Liverpool will heading here for good food at reasonable prices

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Thank Janine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Had a couple of lunches here. The steak and ale pie was very impressive. Reasonable prices and good service. The menu does look a bit limited for an evening meal though.

Thank RedMacca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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